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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Answering Reader Mail on Salary, Finding Great Talent

Musings of a High-Level Executive Assistant

The most popular question on this column is about salary and this is the answer I wrote: How much can the best executive assistants earn in a year? The salary of an EA depends on what city you work in, how big your company is, and a zillion other factors that come into play just like any other job.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.

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Customer satisfaction for retailers at all time high

Service Untitled

For the third year in a row, customer satisfaction in the retail trade for the United States is at an all time industry high, but of course there are always some caveats since many of the top retailers who scored relatively low for customer satisfaction are among the top retailers.

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

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Top Five Tips for Paying Yourself

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Research the going rate for CEOs in your industry. Salary and bonuses are taxed differently to dividends. OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Here’s how to tell if your salary is sound. Start-ups to save the UK economy says Digby Jones : The former head of the Confederation of British Industry (CBI), Lord Digby Jones, claims that small businesses alone will rescue the struggling UK economy.

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