LEADERASSISTANT.COM

JUNE 4, 2023

From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks. Each review helps me stay motivated to keep the show going!

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

JULY 23, 2023

In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role. Michelle Motz is a highly accomplished and results-driven administrative professional with a knowledge of finance, investor relations, strategy, M&A and Human Resources.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

Recruit CRM

JANUARY 25, 2022

When recruiters are assisted with tools ranging from AI resume parsers and automated job listing to interview scheduling, recruiting staff can focus their energy on engaging with top candidates and augmenting their recruitment brand. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software.

Agencies 65

Agencies Resume Social Media Job Hunting 65

LEADERASSISTANT.COM

AUGUST 6, 2023

With the unique ability to walk into an unfamiliar business, quickly learn and assess how to improve the team and execute lasting changes, this is exactly what Maggie has been doing year after year throughout her career. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

AT&T 75

AT&T Restaurants Customer Service Budget 75

Success

SEPTEMBER 1, 2023

Here’s how experts recommend preparing. How to prepare for the September Surge to land that job You think your resume is ready? With these tips, you will be ready to interview as the September Surge begins. Have your resume ready to go. Give it one more look. Is it easy to access you in the way that’s most convenient for them?

Resume 259

Resume Cover Letter Holidays Skills 259

LEADERASSISTANT.COM

NOVEMBER 19, 2023

@offsite on X Jared’s book, NETWORKING: How to Meet Influential People, Deepen Relationships, and Become a Super-Connector ABOUT JARED Jared Kleinert is the Founder/CEO of Offsite. If you’re planning a team retreat, Offsite can save you time, money, and stress.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

APRIL 16, 2023

In this episode, Kathleen talks about working with virtual assistants, changing your mindset toward money, how to negotiate for higher pay, and tips on public speaking. Breaking Money Silence®: How to Shatter Money Taboos, Talk More Openly about Finances, and Live a Richer Life is Kathleen’s fifth book.

Negotiating 52

Negotiating 2019 Restaurants International 52

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. Remember train, train, train.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

OCTOBER 1, 2010

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Service Untitled

MARCH 10, 2010

Service Untitled The blog about customer service and the customer service experience. After all, CEO Tony Hsieh encourages his customer service representatives to make a Personal Emotional Connection. How to get a customer service job Last week my friend Sara went on an interview at.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Service Untitled

SEPTEMBER 9, 2010

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Allwork

MARCH 4, 2024

I’m Joe Mernier and today I’m joined by the wonderful Anastasia Penright, who’s going to talk to us about engaging positively with people and how to navigate through the people we work with to create a harmonious and hopefully drama free workplace for everybody. And so I interned there. Like speaking of AWS.

AT&T 246

AT&T Stress International Training 246

Andrea Kalli

MAY 14, 2010

The stats are revealing of how many businesses are shifting their focus to delivering all types of Virtual Events to their different audiences. You can access this 18 minute interview as well as all the details on this new program by going to the below link. Enroll today and receive two high calibre training programs at a $150 savings!

Training 100

Training 2010 Social Media Microsoft Outlook 100

Service Untitled

MAY 27, 2010

Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? Let’s start with no matter how angry a customer gets, every customer service agent must remain calm and never yell.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

MAY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? Find out more at www.whosyourgladys.com/blog.

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

Make or Break Moments

APRIL 14, 2010

This daylong event will include a multitude of wonderful programs – over 40 speakers will offer workshops and panel discussions from tax law, loan opportunities, energy conservation projects and “How to Get $1 Million Dollars Worth of Visibility with Little or No Money Down&# presented by Tina Jesson , Visiblity Creator, Brownsburg, IN.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. Well, you know how sometimes you hear something and then later in the day it is confirmed by a different source? Well, you know how sometimes you hear something and then later in the day it is confirmed by a different source?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 2, 2010

Glenn Ross at All Business published a post called How to Lose Customers and Fail at Business which consists of a 20 question true/false quiz. The quiz is divided into three sections: Employees, Online Presence and Customer Interaction. But it isn’t easy.

Customer Service 100

Customer Service 2009 2008 2010 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

JANUARY 23, 2012

After interviewing Zappos CEO Tony Hsieh and seeing the company’s HQ outside of Las Vegas , I knew I wanted to learn more about the nuts and bolts and day-to-day operations of Zappos. To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. Service Untitled: Okay.

Interviewing 40

Interviewing Training Phones Holidays 40

Service Untitled

FEBRUARY 7, 2012

This is the second of a four part interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here and part two here. ” Service Untitled: Interesting. Service Untitled: So empowerment is obviously critical to customer service.

Interviewing 40

Interviewing Phones Training Skills 40

Make or Break Moments

JUNE 12, 2010

In almost EVERY instance – the discussions weren’t conversations, they were links to articles, sales pitches for training sessions, products and webinars. How is that a discussion? How does that build relationships? All one way “look at me and buy from me&# posts. Interesting.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 4, 2010

I’d love any suggestions for how to make the site better. I set up a Wordpress.com blog and with the exception of the $9.95 at Name Cheap to buy my name, it just cost me the time it took to put it together. So have your purchased your name as a URL? What have you done with it? Share your examples here.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 17, 2010

Today’s quote in my Leadership widget that provides a quote to my iGoogle page each morning said this: Don’t tell people how to do things, tell them what to do and let them surprise you with their results.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin.

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

FEBRUARY 29, 2012

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. ” Service Untitled: So I read somewhere that core values are incorporated into reviews at Zappos? Rob: Exactly.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Make or Break Moments

JANUARY 21, 2010

Have you considered using YouTube to tell about how you got started? Or maybe your start-up story is ordinary, but how you came to focus on a particular product or service is unique.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 11, 2010

I have been going and doing my weight training three times a week and the cardio bike thing ever since. As a customer – it isn’t my speciality, so I don’t question, I just continue on. As a customer – I’m excited. No change. No change in the routine. I think I should be afraid; very afraid.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 30, 2010

you’ll learn how often you should participate. Time to make a commitment. In this final audio, you’ll make your commitment to what social media vehicle you’ll use and how often. I share thoughts on how to fit social media into your schedule.

Social Media 100

Social Media Customer Service 2009 2010 100

Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

JUNE 22, 2010

Service Untitled The blog about customer service and the customer service experience. Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Make or Break Moments

MARCH 15, 2010

The company became too big for its britches, as my Grandma would say, and because they weren’t willing to set aside ego and look at how they might change to stay a viable solution for their customer, they became extinct. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.

Customer Service 100

Customer Service 2009 2008 2010 100