Professional Assistant Blog
JULY 17, 2009
Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
On The Job
JULY 22, 2010
Further, studies show that employees allowed to use social media on the jobs help drive profitability, improve customer service – and contrary to employer fears – may help workers do their jobs better. Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.
LEADERASSISTANT.COM
OCTOBER 15, 2023
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So there’s a lot of, you know, office gossip and stuff like that. And one of them was a tenured employee.
Success
DECEMBER 21, 2022
Call one of your children on the phone. Overall, whether it’s gossip from co-workers, violence in the media, pessimism in your own thoughts or other influences, make conscious efforts to reduce your exposure to the negative. Plan your next day’s schedule and prioritized to-do list before you leave work. Spend an hour with your spouse.
Expert insights. Personalized for you.
100 
Let's personalize your content