The Small Business Blog

MARCH 23, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. You want the whole tree."

Customer Service 100

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Service Untitled

FEBRUARY 6, 2013

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service?

Customer Service 40

Customer Service Social Media 2005 Phones 40

Service Untitled

JULY 31, 2012

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? The quality of customer service paves the way for loyalty, revenue and happy shareholders.

Customer Service 40

Customer Service Expenses Social Media Phones 40

Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

Customer Service 40

Customer Service Social Media Agencies Facebook 40

Small Business CEO

JULY 1, 2013

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. Assign 1-2 (or more) members of staff to monitoring social media channels.

Google 40

Google Social Media Credit Card Agencies 40

Service Untitled

AUGUST 7, 2012

Although someone who loves your service may only tell one or two new potential customers, the flip side of dissatisfied customers can wind up with the loss of 20 customers – both current and in the future. So what’s a local merchant to do to cultivate their customers’ loyalties?

Customer Service 40

Customer Service Facebook Social Media Gifts 40

On The Job

JANUARY 2, 2017

consumers by Accenture, for example, shows that 40% were willing to change their brand loyalty for at least one reason, such as: The customer could receive discounts or coupons via the retailer’s social media channels. (18%) 18%) Google Wallet or other form of mobile payment was accepted in store by the retailer. (9%)

Social Media 114

Social Media Customer Service Google Forms 114

Eat Your Career

AUGUST 28, 2023

You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Google, Microsoft, and pretty much every other major technology developer has been incorporating elements of A.I. experts on social media (I strongly recommend Zain Kahn and his Superhuman Newsletter ).

Skills 130

Skills Legal Social Media Project Management 130

Service Untitled

OCTOBER 17, 2011

How many of us really take the time to sit down and Google all of the information we need to make a formal complaint when a business treats us poorly? Good thing for social media and Twitter however, but will that solve all of the problems we can’t quite condense to 140 characters or less? photo credit: jeffkward.

Customer Service 40

Customer Service Purchasing Cubicle Social Media 40

The Marq

OCTOBER 26, 2009

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. How will all the services work together in the future? That doesnt mean that this is the only way social media will be used.

Social Media 40

Social Media 2009 Twitter Phones 40

Tips From T. Marie

DECEMBER 30, 2014

That means responsive websites, cloud storage of shared documents and ease of communicating via email and social media. Psst…Google really hates it. When people read something from you, whether its a blog post, newsletter or even a social media post they expect it to be from you or at least someone within your company.

2015 100

2015 Social Media 2014 Customer Service 100

Eco-Office Gals

OCTOBER 7, 2013

Every page product or service should have its own individual description or introduction and cutting corners and using the same copy just flags up Google duplicate content sensors – basically it doesn’t do your site any favors. Maximize Your Social Reach. Firstly attack your site content. step to getting your brand heard.

Social Media 100

Social Media Twitter Google Facebook 100

Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Recruit CRM

JUNE 17, 2021

This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis. Expertise in online marketing and social media strategy. Build, implement and manage social media strategy.

Social Media 52

Social Media Skills Salary International 52

Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. It included another customer service address to contact.

Social Media 100

Social Media Customer Service 2009 2008 100

Service Untitled

OCTOBER 15, 2013

The buzz phrase “social listening,” also known as social media monitoring, can help organizations and businesses be more effective and build stronger brand relationships. Perhaps the Dell story with the “power to do more” further explains the concept of “social listening.”

Social Media 40

Social Media Customer Service 2005 Twitter 40

The Small Business Blog

AUGUST 31, 2010

People use Google to search for products on both a local and national scale, if your business isn’t online then you are missing out on the 80% of people who turn to the Internet to find businesses to help them. Social Media is also a vital way to reach potential customers, both locally and nationally.

Customer Service 100

Customer Service Social Media Lifestyle Twitter 100

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

Service Untitled

JULY 25, 2011

Just this week the American Customer Satisfaction Index partnering with ForeSeeResults polled 70,000 users of websites and social networks including Facebook, Google, CNN and Wikipedia. Most of us find customer service and customer satisfaction a challenge just in the businesses and organizations we pay to use.

Facebook 40

Facebook Customer Service Social Media Google 40

Allwork

AUGUST 31, 2023

Tools like Google PageSpeed Insights and GTmetrix can help you whip your site into speedster shape. Tools like BrowserStack and Mobile-Friendly Test by Google can be your sidekicks here. Shine in Search: SEO Best Practices Ever heard of “Google it”? Google Analytics and Hotjar are your trusty magnifying glasses here.

Social Media 289

Social Media Google AT&T Forms 289

Service Untitled

SEPTEMBER 11, 2012

According to Andy McMillan’s blog, a smashed violin and an account directed to help fund underprivileged children became an endless series of customer service personnel exchanges after McMillan’s accounts were frozen to cover possible future refund disputes. Received lousy customer service? photo by: iliveisl.

Learning 40

Learning Customer Service Policies Social Media 40

Service Untitled

DECEMBER 6, 2010

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

Customer Service 40

Customer Service Google Social Media Purchasing 40

The Small Business Blog

MARCH 21, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Make the necessary changes once you know exactly what your customers want. You want the whole tree." 1 week ago More updates. Digg Furl Netscape Yahoo!

Learning 100

Learning 2007 2008 2006 100

The Small Business Blog

MAY 18, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? At WinWeb.com our aim is to remain focused on the customer at all time, customer service, customer experience and how the customer feels.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 8, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? They all have to do their part by providing excellent customer service. Explaining it to potential customers should become second nature to them.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 28, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

2007 100

2007 2008 2006 2009 100

Service Untitled

MARCH 13, 2012

Traditionally large companies do not pay their first line of customer service representatives high salaries. Also, try to make a point not to insult the original customer service representatives. Often their behaviors and responses are required and thus considered appropriate answers to customer inquiries and concerns.

Customer Service 40

Customer Service Social Media Salary Twitter 40

The Small Business Blog

APRIL 18, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Mumby Said on April 20th, 2010 at 4:49 pm Really harnessing the power of social media can be invaluable to small businesses. You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

FEBRUARY 23, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Leverage Social Bookmarking – Google trusts sites more if visitors bookmark them. The growth of social bookmarking services, such as Del.icio.us

2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 25, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

Travel 100

Travel 2007 2008 2006 100

The Small Business Blog

DECEMBER 28, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

FEBRUARY 28, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Use all methods of social media to spread the work about what your company does and get as much coverage as possible this way.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 18, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

2007 100

2007 2008 2006 2009 100

Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

AUGUST 6, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 28, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 30, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank You want the whole tree."

2007 100

2007 2008 2006 2009 100