Success

JUNE 8, 2022

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. This data is especially important when considering that 74% of all consumers rely on social media for purchasing decisions, and nearly half use the platforms to discover new brands.

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FEBRUARY 6, 2013

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? Listen to the problem.

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OCTOBER 17, 2011

How many of us really take the time to sit down and Google all of the information we need to make a formal complaint when a business treats us poorly? Still imagine all the damage this entire bad customer service experience has had on the business. Some organizations seem to have misplaced the concept of customers first.

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JULY 9, 2012

British Airways has initiated a new customer service program called “Know Me.” ” The search system to be employed will also be able to pull up information about a customer’s previous travel arrangements, prior complaints, meal requests, and Executive Club status. .”

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Service Untitled

JUNE 21, 2011

Please don’t hang up.&# Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. I was guided through a huge choice of services – all by a human and with an explanation of each service. Google your problem first.

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Small Business CEO

JULY 1, 2013

Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. You could consider the following strategies: Set up e-mail notifications on company social media accounts. Set up Google Alerts , experiment with different keywords to receive notifications directly to your mail.

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Success

SEPTEMBER 6, 2021

When I read it in 2015, I was working both a full-time government job and launching a side business that would eventually eat up 80 hours of my week. Or a service? Choose an e-commerce platform Set up your website Step 5. Create Customers Attract your first customers Keep them coming back Step 6. You need a niche.

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SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service.

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Make or Break Moments

JUNE 4, 2010

I set up a Wordpress.com blog and with the exception of the $9.95 So have your purchased your name as a URL? What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? The cost? It was almost free.

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The Small Business Blog

DECEMBER 14, 2009

Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. per cent in April 2011 has angered small business owners.

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The Small Business Blog

OCTOBER 26, 2009

Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. — ST.

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The Small Business Blog

JANUARY 29, 2009

The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. It is also generally a big mistake to think that you can save money by under-investing in technology.

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Make or Break Moments

JANUARY 29, 2010

I should be wrapping things up – preparing for a girly weekend with my middle schooler, but no. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. Sign up for my class and get charged an unexplainable shipping and handling fee of $19.80. It’s Friday.

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The Small Business Blog

AUGUST 7, 2007

Smart Business Start-Up by Stefan Töpfer on Aug 08, 2007 Whatever you are planning a personal business or a small business, like SOHO-, SME, SMB-, Micro-, Home-, DIY-, Hobby-, Boomer businesses, the time has never been better for starting a business. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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Tips From T. Marie

DECEMBER 30, 2014

Psst…Google really hates it. It was so much easier to purchase content or re-post someone else’s content with scant changes. Customer Service Goes SOCIAL. Any customer with access to social media now has an audience of millions to share their gripes about your business with. It’s PERSONAL. They should.

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Service Untitled

DECEMBER 6, 2010

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

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Service Untitled

JANUARY 13, 2012

One of the most significant changes only gives customers one reward point per transaction as opposed to one point per item purchased. Starbucks claims it just holds up the checkout lines, while customers are in a tizzy because they earn far fewer points now and still spend the same amount of money.

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Small Business CEO

MAY 30, 2013

There are free tools such as Google Docs and MailChimp that let you create a survey and distribute it easily and affordably. Get into the heads of your customers with a survey that gives you information to help build a typical profile of someone who is likely to buy from you. “He Target Customer Photo via Shutterstock.

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Small Business CEO

SEPTEMBER 6, 2013

If you aren’t careful, you’ll really end up paying for it later. . These are all huge reasons to leave a site – and although your payment may be accepted, you might never receive your purchase. Google the company’s name, and see what real people are saying about it. How about spelling errors? tk” instead of “.com”?

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Service Untitled

APRIL 4, 2012

Clients and customers love the personal touch and having the ability to comment on an issue; the problem arises however, when no one from the company responds back or follows up on a complaint, lack of service, or even a social issue. Statistically the majority of Facebook posts and Tweets remain unanswered.

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The Small Business Blog

MARCH 28, 2010

Many equipment manufacturers offer free training to companies that purchase their products. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. Don’t overlook the usefulness of this. Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 2, 2010

Turbocharge Your Sales by Stefan Töpfer on Feb 03, 2010 With better economic conditions coming soon, there couldn’t be a better time to brush up on your sales skills. Here are a few ideas to get you and your sales team fired up! However, due the slump, don’t give up on your bottom 80% of your customers.

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The Small Business Blog

MAY 16, 2010

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MAY 13, 2010

I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

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Service Untitled

NOVEMBER 10, 2010

Another problem with outsourcing is managing the quality of services. Instead of complaining to call centers, customers will just tell their friends of their bad experiences. For example, Joe Smith purchases a computer and two weeks later has a problem. Nexus One Phone Support I love Google. photo credit: Taylor Burnes.

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Small Business CEO

DECEMBER 14, 2010

customers into the online fold - this can really help build your community, grow your audience and kickstart organic online community growth. Your strongest opportunities to bring offline clients online are: 1) At the point of purchase. 2) In your follow-up process. Ask customers how they found you. Start with the basics!

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The Small Business Blog

JUNE 20, 2010

Make sure they know exactly how your products and services can help their business succeed. Keep following-up over a period of time. If they are unhappy with their purchases, work hard to repair the relationship between businesses. You need to convince them that you can help cut costs or beat the competition.

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The Small Business Blog

SEPTEMBER 19, 2009

An impartial advice line for people purchasing consumer electronics. Great mind , So keep it up this is excellent Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. A café for aspiring filmmakers to congregate and show their work to receive feedback. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 15, 2009

Work with your best customers to create a testimonial page that will sing the praises of your company. Use sub-headings to break up large blocks of information. rich Said on November 27th, 2009 at 12:06 am also try to make it easy for customers to find your products. Ideally about 3-5 clicks to purchase.

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Recruit CRM

NOVEMBER 8, 2021

Top 20 Benefits Of An Applicant Tracking System The job of a recruitment agency is two folds, to speed up the whole process of finding and hiring the right talent and to make sure the hired candidate and selected company makes the best fit. Most ATS nowadays integrate seamlessly with google/outlook calendars and various email systems.

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The Small Business Blog

APRIL 21, 2008

Overpaying for target – Do not get carried away and end up paying far above the market value of the target, especially in e-business where it can be easy to over-estimate the value of a company because of the amount of potential you believe to be there. You can leave a response , or trackback from your own site. As for the culture.

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The Small Business Blog

AUGUST 15, 2007

If you have then you must keep up-dating your costing every few month, as they will change as the business grow and changes. Bad debts – look at your past performance, come up with an average monthly figure and mark your products and services up accordingly. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

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The Small Business Blog

SEPTEMBER 26, 2006

Accountants will set their clients up who have no understanding or interest in bookkeeping/accounting. Enter the details on a form on the Purchases & Sales pages of ‘Cashbook’ to record any invoices to or from your business. You can also set up a test account as a Silver / Gold Partner you get this free.

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Service Untitled

APRIL 27, 2011

T here’s a huge Internet buzz today about a Google Android app called “Dog Wars,&# where virtual dog fights using virtual Pit Bulls glorify illegal dog fighting. So what does Kage Games, the creator of the free app, do in an attempt to keep their customers and smooth over the controversy? Seem a bit contrived?

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The Marq

JUNE 7, 2010

You can purchase a copy on Amazon.com. I was exposed to this book a couple of months back when I signed up to receive a free pre-release copy in exchange for writing an honest, unbiased review on this blog. After signing up for the review, I received two pre-release copies: one to read and one to give away.

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The Small Business Blog

MARCH 17, 2008

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 11, 2007

All you have to do, is sign up for our free 30 day trail of OnlineOffice , or our free LiveNet and you will have free accounting for your small business, forever. « Google, am I stupid – or what is going on? Within reason, cost should not be a purchasing factor.

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