Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.
Success
MARCH 13, 2022
In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. Successful businesses S.I.T.
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Service Untitled
APRIL 11, 2012
Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
APRIL 10, 2012
Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
NOVEMBER 22, 2011
Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.
Service Untitled
MAY 11, 2011
Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.
Service Untitled
MAY 10, 2011
Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.
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