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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. Successful businesses S.I.T.

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Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

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Customer service actions to guarantee repeat business

Service Untitled

Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.

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Customer service actions to guarantee repeat business

Service Untitled

Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.

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Consumer Reports’ naughty and nice list for holiday shoppers

Service Untitled

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Anything can be returned anytime for any reason. -

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Exceptional Client Care Goes Way Beyond Your Services List

Step It Up VA Coaching

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. Why not purchase a ticket to their next training call, or product they’re launching? Invest yourself in your client’s business.