Service Untitled

NOVEMBER 22, 2011

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

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Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.

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Service Untitled

OCTOBER 15, 2010

Service Untitled The blog about customer service and the customer service experience. I have noticed similar introductory campaigns for cellphone companies, cable companies, credit card balance transfers, and even local department stores. What about me?

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Credit Card Customer Service Purchasing Gifts 40

The Small Business Blog

DECEMBER 14, 2009

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009.

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