article thumbnail

What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

2024 291
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The window to make a strong first impression with a customer continues to shrink. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Do your homework.

Email 262
article thumbnail

TikTok Is Here to Stay—Is Your Brand Ready?

Success

TikTok has quickly evolved past the 15-second dance routines and other short-form videos that ushered it into popularity. While reimagining a new career that focused on more intimate job coaching, her 28-year-old daughter suggested she join TikTok to share the short videos she’d made about her services. “In

article thumbnail

Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

Lights, Camera, Engagement: Video Content Ever binge-watched a show? Video content is like that addictive series your audience can’t get enough of. Using video content for storytelling and engagement is like taking them behind the scenes of your coworking universe. Keep them short and sweet, asking for just what you need.

article thumbnail

Defining The Future Of Work: Key Terms To Know For 2023

Allwork

In most cases, people interact with AR technology through a screen, usually a smartphone or tablet, on which images, videos and sounds are overlaid.? . In addition to call handling and customer service support, virtual assistants often provide secretarial tasks such as diary management, data entry and cold calling. .

2023 339