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Social CRM: An Idea Whose Time has Come?

Customers Rock!

When not blogging, on Twitter, or on Facebook, she is marketing WikiThreads , her small business featuring Dallas t-shirts and logo embroidery. Thanks for chiming in on Customers Rock!, That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM.

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Travel Itineraries

Practically Perfect PA

The airline emergency and customer service numbers. Following me on twitter @PracticalPA. Filed under: Travel , Uncategorized. For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. Happy travel planning, Nicky x. Travel Itinerary Example.

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Have You Got A Business Thought?

The Small Business Blog

HSBC are running a campaign entitled 100Thoughts , which is taking place on Twitter. » « Previous Entries This entry was posted on Thursday, May 13th, 2010 at 7:30 am and is filed under SME-Blog. « An Open Letter To Our Prime Minister, David Cameron What’s Your Business Personality?

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How We Pulled Off a Huge Event Through Outsourcing

Productivityist

You can also link up with her on LinkedIn and follow her on Twitter. One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. File exchange: Dropbox, WeTransfer. Task management: Trello, oDesk Work Diary, Wunderlist Pro.

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. I look forward to connecting with you!

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Social Media Basics for Bootstrap Businesses

The Small Business Blog

The social media platforms that I find most valuable are: - TwitterTwitter is a great way of finding like minded people to do business with, and connecting with people who could be a valuable asset to your business. There is quite a significant amount of ‘noise’ on Twitter, so it can be hard to find people to connect with.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With nearly a one-click installation, different categories were organized giving people the opportunity to discuss pre-sale questions, member questions, customer support, while creating a personal touch.