article thumbnail

How to Save Money on Your Car Insurance

Success

Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance. Review your driving record occasionally by contacting your state’s Department of Motor Vehicles (DMV) and check the report for potential errors.

Policies 148
article thumbnail

Better banking customer service please

Service Untitled

Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results. Last year, 2.87

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lack of professionalism from airline attendants reflects badly for customer service

Service Untitled

And as one passenger asked what ever happened to customer service or even the rights of passengers, it would seem that American Eagle had no idea as to the answer. No matter what the industry or the government regulations, customer service is expected. airlines improving customer service? ” Ouch!

article thumbnail

Rocky tax season could lead to slow refunds for employees

BMT Office Administration

There’s a reason the IRS rolled out some new tools and beefed up some old tools on its website this filing season—it’s still bogged down with last year’s returns! The likely effect will be delayed tax refunds for taxpayers who file even minimally complex returns. 2021 Form 1040 tax filing stats so far. For the week ending Feb.

2021 52
article thumbnail

Social CRM: An Idea Whose Time has Come?

Customers Rock!

That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. With so much noise in the social channel, is it worth it to ferret out a few random requests for customer service? Next, establish service specific social media properties.

article thumbnail

Set Yourself Apart from the Competition » Make or Break Moments

Make or Break Moments

The first project – transcribe a one hour speech from an audio file. His responses anticipated my questions – he offered a website, an easy way to upload my audio file and a clear cut amount of time I could expect the job would take. Shriram joined my team. Do you anticipate their needs and offer them options? Cool beans.

article thumbnail

E-Receipts vs. Paper Receipts

Eco-Office Gals

RetailWire reports that the Apple Store took the lead in converting transactions to e-receipts in place of paper receipts on-site. USA Today reports that more than one-third of retail businesses now offer e-receipts. Costs associated with issuing and filing paper receipts is driving the conversion to e-receipts.