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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Often, CRM includes a system to generate ‘cases’ – issues reported by the customer which require an investigation to prevent reoccurrence.

Suppliers 100
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Worsening Access To Finance For UK Small Business

The Small Business Blog

Today the British Chamber of Commerce announced in its latest monthly report that: 33% of companies said access to finance was more difficult over the last three months, is is up 13% on the previous quarter; 3% reported improved access to finance – a drop from 6% a quarter ago. Digg Furl Netscape Yahoo!

Finance 100
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Small Business World News Round-up - 2009/11/17

The Small Business Blog

As Jeff Glor reports, many small businesses aren’t offering paid sick days, so they must keep germs to a minimum. WinWeb’s UK Customers Can Save With MasterCard Business Savings : The credit card organisation MasterCard and Winweb have joined forces and bring a 10% saving to all WinWeb customers.

2009 100
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Decline of Small Business Sector in the UK! | THE SMALL BUSINESS BLOG

The Small Business Blog

by Stefan Töpfer on Jan 14, 2008 In a report, due to be published next month, from the European School of Management – ESM , it is reported that there has been a marked decline in small business activity in the the UK under Gordon Brown. Decline of Small Business Sector in the UK! I’m allowed to dream, aren’t I?

2008 100
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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Buying the best insurance for your Business : It’s important to pay close attention to the kind of insurance you buy for your small business; otherwise you could face a shock when you file a claim. You can follow any responses to this entry through the RSS 2.0 Responses are currently closed, but you can trackback from your own site.

2009 100
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Managing A Small Business In A Recession | THE SMALL BUSINESS BLOG

The Small Business Blog

Managing A Small Business In A Recession by Stefan Töpfer on Oct 10, 2007 Here in the UK we had the “ Pre Budget Report &# yesterday. The result was immediate, looking thru my log files today, I stopped at the search term listings and saw many references to “ recession &# in it. Kind rgds, Henry Baker. – ST.

2007 100
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Bookkeeping made easy – WinWeb CashBook | THE SMALL BUSINESS BLOG

The Small Business Blog

Bookkeeping made easy РWinWeb CashBook by Stefan Țpfer on Sep 26, 2006 I am happy to report that WinWeb has launched WinWeb CashBook. Let your accountant post your entries for you & you will see reports of how your business is doing. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

2006 100