Success
JUNE 26, 2023
Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance. If you find a mistake, file a dispute to remove the error and clean up your record. And don’t automatically select the lowest price. Raise your deductible.
Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Picture how much more quickly you could get your issue resolved and both of you would feel better at the end of the call. Were all human and should treat each other that way.
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The Small Business Blog
MARCH 23, 2010
How to be successful by focusing on your core business. Small Business Bootstrapping How to start your own small business with no or little money. How to be successful and eco-friendly. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. keep it up.
All Things Admin
FEBRUARY 20, 2023
Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.
Professional Assistant Blog
SEPTEMBER 9, 2008
Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.
Customers Rock!
MAY 28, 2012
That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. With so much noise in the social channel, is it worth it to ferret out a few random requests for customer service? Next, establish service specific social media properties.
Make or Break Moments
APRIL 30, 2010
I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started. This is a workshop that I am invited to give on a regular basis and because I know you can’t come to Ohio and hear me speak, I have created a couple audio files that will walk you through each of the pages in the workbook.
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