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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Understand the product or service and has a thorough working knowledge of the components.

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Getting back to the basics of effective customer service

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Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.

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How to Create a Positive Image for Your Green Brand

Eco-Office Gals

You can do this by sending out periodic surveys or pitching out questions from time to time on your Facebook profile page or even your Pinterest account. Do top-notch customer service. There are a lot of businesses that do not get repeat customers and it’s due to the fact that they have poor customer service.

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Is Using Social Media at Work a Good Idea?

On The Job

Facebook announced this week is has 500 million users. But the truth is, employees do use Facebook at work. Further, studies show that employees allowed to use social media on the jobs help drive profitability, improve customer service – and contrary to employer fears – may help workers do their jobs better. They Twitter.

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What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

You can get the word out about your products, promotions and anything else you want to tell the world about your business. Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task.

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Customer satisfaction for retailers at all time high

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For the third year in a row, customer satisfaction in the retail trade for the United States is at an all time industry high, but of course there are always some caveats since many of the top retailers who scored relatively low for customer satisfaction are among the top retailers. Even the wealthiest shoppers enjoy a good bargain.).

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Are mobile devices serving customers properly?

Service Untitled

Online sales from mobile devices continue to increase as applications scan, share favorites, share technical advice, and create consumer buzz about new products and special promotions. We use our smartphones to read bar codes, read blogs and join in on Twitter and Facebook. photo credit: Symic.