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Should You Encourage Your Team to Pursue Side Hustles?

Success

Side hustles give people the chance to earn more money, start their own businesses or learn new skills, potentially leading to a salary increase in the future. Take the financial situation of most Americans, for example— 37% have no emergency savings to fall back on. Even soft skills are inevitably learned on a side hustle.

Salary 264
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7 Types of Competitive Advantages and How to Develop Yours

Success

If your budget is too limited to offer competitive salaries, what other perks do you offer ? As a personal example, I had a client who offered two night classes with equal marketing budgets. Create a positive company culture and constantly improve your customer service. And while it is important, pay isn’t everything.

Budget 279
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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations.

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I’m telling my friends about the bad customer service

Service Untitled

Still imagine all the damage this entire bad customer service experience has had on the business. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow? Some organizations seem to have misplaced the concept of customers first. photo credit: jeffkward.

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Underwriting employees’ educational expenses tax-free

BMT Office Administration

You may underwrite all of the employees’ educational expenses tax-free, even if the education leads to a degree, if one of these conditions applies: The education is required by you or the law so employees can keep their present salary, status, or job. For example, computer techs could go to school to learn a new software program.

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Building a business culture to deliver the best customer service

Service Untitled

Zappos has worked hard to develop their culture resulting in a high percentage of return customers; a much more lucrative business model than having to find new clients. Having the company focused on customers and fulfilling their needs and wants without just focusing on the profit of each business exchange.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.