Success
OCTOBER 24, 2023
Developing these soft skills examples as a growth challenge will do more than accelerate your career. Examples of soft skills encompass a wide range of abilities, including communication, empathy, adaptability, problem-solving, leadership and teamwork. What are some examples of soft skills? What are soft skills?
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
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Success
MARCH 24, 2022
During a negotiation: Their arms are folded, their iPhone is more intriguing than your stories, and they suddenly need to leave for an urgent meeting. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Don’t give up.
Service Untitled
APRIL 23, 2011
Saying “no&# is inevitable in all businesses, but to be rational and give a customer or client a clear explanation why you can not negotiate on a specific circumstance or business decision can make a profound difference. As an example, let us briefly discuss real estate commissions.
Service Untitled
APRIL 25, 2011
Saying “no&# is inevitable in all businesses, but to be rational and give a customer or client a clear explanation why you can not negotiate on a specific circumstance or business decision can make a profound difference. As an example, let us briefly discuss real estate commissions. photo credit: Chad Jones.
Service Untitled
JANUARY 7, 2014
0-3 employees) and entrepreneurs spend much of their time selling, whether that’s dealing with customers, enticing partners, negotiating with sellers, or motivating employees. Pink cited enterprise software company Atlassian and Palantir as examples. Gallagher, Book Reviews Customer Service Experience Exercises/Resources'
Productivityist
DECEMBER 15, 2013
One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Giving clear instructions, but also examples of expected results. Visualizing these results using screenshots, highlights and possibly an example link.
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