Remove Customer Service Remove Examples Remove Expenses Remove Training
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Should You Encourage Your Team to Pursue Side Hustles?

Success

Take the financial situation of most Americans, for example— 37% have no emergency savings to fall back on. For example, imagine a middle manager in your company who wants to start a side business selling their own products. In some ways, side hustles can work as training crucibles you don’t have to pay for.

Salary 264
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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

For example, suppose you own Emma’s Pet Treats. But they are time-consuming and expensive. Staff members leave, and cross-training is critical. Revisiting our example of Emma’s Dog Treats, pet health and happiness should be key in her values media. Maybe you bake dog biscuits for a local pet boutique.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: A flowchart that outlines the steps involved in the order fulfillment process, showing how orders are received, processed, and shipped.

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5 Habits to Help You Handle Rejection Gracefully

Success

Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Let the other person finish their train of thought. The weather’s always good with online training. The following techniques are useful whenever you hear no.

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Why You Need to Grab for Training Opportunities at Work

On The Job

When your boss offers you more training, your immediate response may be to decline. More training? Now, instead of complaining, more companies are beginning to train employees for the skills they need. Among the most popular skills employers want are communication, writing, finance and customer service, he says.

Training 100
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How not to act when customer service fails miserably

Service Untitled

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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“To Serve Man” – a critical look at customer service

Service Untitled

and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.