Customer Service, Events and Networking - Administrative Professionals Pulse

How To Build A Thriving Coworking Community

Allwork

JANUARY 10, 2024

Engaging with coworkers to curate a calendar of social events around their desires and time commitments fosters workspace inclusivity. Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service.

Calendars

Calendars Collaborate Social Media International

Shared Spaces, Local Faces: Navigating Opportunities and Challenges in Rural Coworking Spaces

Allwork

MARCH 13, 2024

Customizing services to local demands, building strong partnerships within the community, and utilizing technology can overcome rural limitations, enhancing the coworking experience for remote workers and contributing to the rural economy.

Collaborate

Collaborate 2024 2015 Customer Service

The Ultimate Handbook for Remote Work from Home Jobs

Allwork

FEBRUARY 13, 2024

Legitimate remote jobs can be found by careful search through reputable platforms, leveraging professional networks, and being vigilant to avoid scams by recognizing signs such as requests for upfront payments or vague job details. Another strategy is to leverage professional networks for personal referrals and information on openings.

Salary

Salary Lifestyle Customer Service Skills

Ep 205: Rita Reis on Speaking Up, Networking, and Developing Soft Skills

LEADERASSISTANT.COM

FEBRUARY 5, 2023

Rita Reis is a longtime office manager and executive assistant in Portugal who is passionate about networking and getting things done. In this episode of The Leader Assistant Podcast, Rita and I talk about the importance of networking, not being afraid to raise your hand, and developing your emotional intelligence.

Networking

Networking Skills UPS Restaurants

Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. A fantastic benefit of being a community manager is that you’re likely in charge of the event program in your workspace.

Management

Management Salary Skills Social Media

Ep 246: Jared Kleinert – CEO of Offsite

LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work.

2015

2015 Networking 2013 Restaurants

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service

Customer Service Restaurants Budget Environment

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service

Customer Service Restaurants Budget Interviewing

BE Offices Unveils Ground-breaking Tech Package For New Belfast Location

Allwork

JUNE 1, 2022

This enterprise level internet connectivity, delivered by fibre and diversely routed to the building, guarantees 5Mps per desk with a seamless failover service. Sonos music network throughout the building . A dedicated BE hospitality team will be on hand to deliver its award-winning customer service and support. .

Equipment

Equipment 2017 Customer Service Networking

Ep 248: Cathy Rong – Chief of Staff for Questlove

LEADERASSISTANT.COM

DECEMBER 3, 2023

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.

Networking

Networking Restaurants Customer Service Budget

Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

JANUARY 14, 2024

Ciara Trotman is an executive assistant and event planner with over 20 years of experience in corporate finance and big box technology. Jay Z CONNECT WITH CIARA Ciara on LinkedIn ABOUT CIARA Ciara Trotman is a veteran Executive Assistant and Event Planner.

Forms

Forms Finance Restaurants Customer Service

Industrious CEO Shares Pivotal Ways To Foster Workplace Connections

Allwork

JULY 3, 2023

Hodari emphasized the importance of using technology, such as AI, to improve the workplace experience and deliver better customer service. AI can assist in anticipating customer needs, segmenting users, and providing personalized service — helping coworking providers stay attuned to the evolving needs of their members.

Collaborate

Collaborate Environment Customer Service Promotion

Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna Clayton worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Chynna graduated from University of Florida with a B.S.

Restaurants

Restaurants Travel Customer Service Stress

Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

LEADERASSISTANT.COM

JANUARY 21, 2024

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Networking

Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

LEADERASSISTANT.COM

DECEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Networking

Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

JANUARY 18, 2024

While the days of traditional grassroots marketing—characterized by face-to-face interactions, local events and word-of-mouth campaigns—are not necessarily over, they have evolved. Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We

Social Media

Social Media Agencies 2024 2014

Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

LEADERASSISTANT.COM

NOVEMBER 12, 2023

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Management

Management Restaurants Customer Service Budget

Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

LEADERASSISTANT.COM

OCTOBER 1, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Administrative Professionals

Administrative Professionals Restaurants Training Customer Service

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

MARCH 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Gifts

Gifts Medical Networking Restaurants

Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

LEADERASSISTANT.COM

JANUARY 28, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Training

Ep 252: Sage Johnson – Executive Assistant to the Co-CEOs of Catamount Constructors

LEADERASSISTANT.COM

DECEMBER 31, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

IAAP

IAAP Administrative Professionals Restaurants Customer Service

Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Eco-Office Gals

AUGUST 21, 2013

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

Customer Service

Customer Service Carbon Footprint UPS Social Media

Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

2019

2019 2015 Restaurants Customer Service

Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

LEADERASSISTANT.COM

NOVEMBER 5, 2023

She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Administrative Professionals

Administrative Professionals Restaurants 2023 Networking

Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

OCTOBER 8, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Email

Email Management Restaurants Customer Service

Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

DECEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Goals

Goals 2004 Restaurants Equipment

Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

MARCH 12, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Management

Management 2009 Restaurants Customer Service

Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

LEADERASSISTANT.COM

MAY 7, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Mentoring Customer Service Budget

Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

DECEMBER 10, 2023

In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivating confidence. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.

Confidence

Confidence Management Restaurants Mentoring

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

AUGUST 13, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Management

Management Restaurants Customer Service Budget

Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 236: Sasha Eburne – VA Business Coach and Founder of Virtually Assisted

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 225: Leigh Felton on the Chief of Staff Role and Responsible AI

LEADERASSISTANT.COM

JUNE 25, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. In a hybrid context, arranging and running lunch and learn events. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.

Mentoring

Mentoring Training Networking Restaurants

Ep 233: Victoria Leech on Facilitating Meetings, Dealing with Stress and Burnout, and the Difference Between an Executive Assistant and a Chief of Staff

LEADERASSISTANT.COM

AUGUST 20, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Stress

Stress Restaurants Customer Service Budget

Ep 220: Yvette Nieves on Supporting Multiple Executives and Asking for a Seat at the Table

LEADERASSISTANT.COM

MAY 21, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 208: Candice Burningham – Director and Founder of Admin Avenues

LEADERASSISTANT.COM

FEBRUARY 26, 2023

One was for a niche job board and community support network dedicated to administrative staff. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies

Agencies Networking Restaurants Customer Service

Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

AUGUST 31, 2023

From showcasing the cozy corners for introverts to highlighting the collaborative spaces for networking enthusiasts, your website should feel like a personalized invitation to their dream workspace. Mix and Mingle: Utilizing Social Media Platforms Imagine your website as the main event and social media as the after-party.

Social Media

Social Media Google AT&T Forms

9 Proven Strategies to Grow Coworking Membership Sales

Allwork

JUNE 29, 2023

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries. Therefore, careful planning is essential.

Social Media

Social Media 2025 Collaborate Promotion

Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

LEADERASSISTANT.COM

JUNE 11, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 217: Kara McKeage on Setting Boundaries, Communication, and Matching Personal Assistants with Executives

LEADERASSISTANT.COM

APRIL 30, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Agencies

Agencies Interviewing Restaurants Customer Service

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

LEADERASSISTANT.COM

MARCH 19, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

2021

2021 Restaurants Customer Service Budget

Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

JULY 23, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Administrative Professionals

Administrative Professionals 2023 Finance Restaurants

How To Build A Thriving Coworking Community

Shared Spaces, Local Faces: Navigating Opportunities and Challenges in Rural Coworking Spaces

Trending Sources

The Ultimate Handbook for Remote Work from Home Jobs

Ep 205: Rita Reis on Speaking Up, Networking, and Developing Soft Skills

Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Ep 246: Jared Kleinert – CEO of Offsite

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

BE Offices Unveils Ground-breaking Tech Package For New Belfast Location

Ep 248: Cathy Rong – Chief of Staff for Questlove

Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

Industrious CEO Shares Pivotal Ways To Foster Workplace Connections

Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

Ep 252: Sage Johnson – Executive Assistant to the Co-CEOs of Catamount Constructors

Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

Ep 236: Sasha Eburne – VA Business Coach and Founder of Virtually Assisted

Ep 225: Leigh Felton on the Chief of Staff Role and Responsible AI

Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

Ep 233: Victoria Leech on Facilitating Meetings, Dealing with Stress and Burnout, and the Difference Between an Executive Assistant and a Chief of Staff

Ep 220: Yvette Nieves on Supporting Multiple Executives and Asking for a Seat at the Table

Ep 208: Candice Burningham – Director and Founder of Admin Avenues

Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

9 Proven Strategies to Grow Coworking Membership Sales

Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

Ep 217: Kara McKeage on Setting Boundaries, Communication, and Matching Personal Assistants with Executives

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

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