Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Success

MARCH 4, 2024

Vaynerchuk pulls no punches in his live and social media events, and the same is true in this entertaining book. Excuse Me: The Survival Guide to Modern Business Etiquette By Rosanne J. Etiquette in business is more important than ever, warns Rosanne J. Etiquette in business is more important than ever, warns Rosanne J.

UPS 290

UPS Social Media Etiquette Health 290

Office Dynamics

APRIL 2, 2015

Customer-service focused. More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Service Untitled

OCTOBER 1, 2010

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

Only I used the US guest code and host code while inadvertently providing the international dial-in numbers which aren’t compatible! I suggested it to the person organizing the event so I could help out and work it, but also to meet the direct reports of my CEO and the rest of the team at the headquarter office there.

Attire 40

Attire Etiquette Clothes Time Zones 40

Service Untitled

APRIL 30, 2009

Service Untitled The blog about customer service and the customer service experience. This idea can apply to customer service as well. The more each of your customer service representatives knows about what is going on at your company and with your products, the better decisions they can make.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40