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Your Roadmap to Effective Office Systems

All Things Admin

Many believe that the terms “procedures” and “systems” are interchangeable, but that’s not exactly true. A system contains all the information you need to handle the accounting functions for your job. Procedures, forms, and checklists combine to create systems for how you get things done efficiently. Systems have many benefits.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work? Were all human and should treat each other that way. Having Trouble Planning A "Non-Religious" Office Party?

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Interview Questions and Answers for PAs, EAs and Admins Part 6

Practically Perfect PA

He was very self reliant so he didn’t want me to touch his unique filing system. I knew that I could help him so in the first few months of working together I started to print out his email attachments and anything that he might need for an upcoming meeting. Can you give me an example of great customer service?

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E-Receipts vs. Paper Receipts

Eco-Office Gals

E-receipts are now so easy and secure to create that many businesses large and small offer e-receipts to customers who prefer a digital record to a receipt that gets lost or ruined. E-receipts are easy to generate through an effective credit card processing solution that issues the e-receipt to the customer’s email address at their request.

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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Now the fresher approach is: “what exactly do our customers need and how can we fulfill that need?” Customer Support. Order Fulfillment.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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