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What Is Professional Development? We Unpack the Essentials

Success

Rooted in the belief that skill acquisition doesn’t end after formal education, job training bridges the gap between academic knowledge and practical, on-the-job requirements. They retire or move to a new company. Engage with experienced professionals either inside or outside your workplace for guidance and wisdom.

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Liveops Distributed, Work at Home, Independent Call Center Workforce

Small Business Labs

We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients. As the Liveops chart below shows (click to enlarge), their home-based virtual agents are older, more experienced and better educated than traditional call center workers.

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Ep 209: Molly Denham on Remote Work and Career Paths for Administrative Professionals

LEADERASSISTANT.COM

In this episode, Molly talks about career paths and levels for administrative professionals, remote work, and education for assistants.00:07:07 Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world. 00:07:07 Find the perfect match.

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Why the over 50s are leaving the workforce in huge numbers

Workplace Insight

Of course, it could simply be that workers saved more during the pandemic and can now afford to retire in comfort earlier than planned. Surprisingly, the silver exodus is not concentrated in the richest segments of society – even though one might expect that they would be the most able to retire.

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Future-Proof Your Career

Office Dynamics

What investments are you making in yourself and your education that will ensure you continue to be of value into the distant future? I think to myself, “How are you so sure everything is going to stay the same until you retire three or four years from now?” 12. Give over-the-edge customer service to internal and external customers.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Employ digital education strategies for clients.

Gifts 279
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CRM Magazine's Small Business Suite CRM Winners

Small Business Labs

If we mention a product or service that we received for free or other considerations, we will note it. Small Business Blogs Entrepreneur Magazine Blog Entrepreneurship & Education at the Kauffman Foundation Fresh Inc. When we reference organizations that have provided us funding in the last year we will note it. View an alternate.

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