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Don’t expect customer service from your health insurance company

Service Untitled

California PPOs received low ratings for various quality measures – especially customer service according to a new report released by the state’s Department of Insurance. For customer service, all of the companies received a “1″ except for Aetna which received a “2.&#

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Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I didn’t notice much that was just kept in boxes or otherwise inaccessible to customers. Our educated staff. A system that makes special orders simple is a system that helps promote customer service.

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Educating the Virtual Assistant Marketplace

Denise Aday

I had a wonderful phone conversation with a prospective client today. As a small business owner and service provider to a number of clients however, I have set office hours M-F. We have a responsibility in the virtual assistant industry to listen, educate, and be truthful about what we can and cannot (or won’t) do.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Employ digital education strategies for clients.

Gifts 276
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Is Using Social Media at Work a Good Idea?

On The Job

Further, studies show that employees allowed to use social media on the jobs help drive profitability, improve customer service – and contrary to employer fears – may help workers do their jobs better. They can talk about work on Facebook using their (smart) phones, or they can tweet at midnight from home about work.

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Apart from describing the tasks, talk about the leave policy, workplace bonuses, yearly paid leaves, vacation plans, health insurance, employee stock options etc. Educate other junior staff on the use and how to work on social media and promote its use. Responding to customer reviews, queries and comment.

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Self Defense for Admins

The Office Professionals Place

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially.

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