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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

You’ve optimized your resume. Have your resume ready to go. How to prepare for the September Surge to land that job You think your resume is ready? Pay attention to the top Just as you skim and scan news stories, briefs and other documents, so do employers. You’ve jazzed up your LinkedIn profile. Give it one more look.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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5 Ways to Include Volunteer Work on a Resume

Success

Having a well-organized resume can help you land your next job, but knowing what to include might be confusing. With limited resume space, you might think avoiding mentioning non-essential subjects, like volunteer experience, is best. Should you list volunteer experience on your resume?

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. The impact on morale of switching to a four-day week was immediate.

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Set Yourself Apart from the Competition » Make or Break Moments

Make or Break Moments

Each had a resume, test scores of the tests they’d volunteered to take to show their abilities and each provided a cover letter and their hourly rate. He has a Mac and I have a PC – he sent me a Word document as a test so I could be assured that I’d be able to open his files. Shriram joined my team.

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Self Defense for Admins

The Office Professionals Place

You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Enhance your resume and get the Microsoft Office Specialist (MOS) certification or Microsoft Certified Application Specialist (MCAS). Utilize spell check and review the document for grammar errors. Get involved.

IAAP 100
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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. I often turn these extra documents in before my first interview or bring them to the interview. I've actually been interviewed panel style with4-6 people in one room.

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