Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Your company may have a policy on how they want you to address people in external business e-mail. Jane Watson of J. Who are you?

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2008 2007 Cubicle Fax 100

The Office Professionals Place

OCTOBER 19, 2009

Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. Of course, this may not be possible because you are in different countries or parts of the world, the second method would be to pick up the phone, followed by an email introduction.

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Phones Email Filing IAAP 100

Service Untitled

JANUARY 5, 2010

One of the favorite stops for her daughter is Abercrombie and Fitch; of course, it caters to the fashionable, modern collegiate lifestyle. Abercrombine enforced a policy that essentially made no difference (and inconvenienced a customer) on principle.

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Customer Service Lifestyle Etiquette 2010 40

Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area.

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Customer Service Etiquette Purchasing 2010 40

Service Untitled

APRIL 5, 2010

The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight. Of course, the. And to accompany the super-sized quantities, the company offers and delivers unmatched customer service.

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Customer Service Etiquette Negotiating Clothes 40

Service Untitled

FEBRUARY 19, 2010

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. The issues will, of course, need to be addressed; but, the reaction (by the client) to the issue will not be as severe.

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Verizon Customer Service Phones Etiquette 40

Laughing all the Way to Work

OCTOBER 6, 2009

They seemed surprised that I didnt know she had an alcohol problem because they told me you could smell the booze off her every day, but of course I hadnt noticed. it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. in my experience.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

APRIL 16, 2009

For the company, it’s upselling disguised as a policy. I am a lead instructional designer and currently making a course for retail associates. Something along the lines of “we can’t change the minimum charge policy, but while our team is there fixing the issue, maybe they could also look over other potential issues?

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Customer Service AT&T Policies Expenses 40

Service Untitled

APRIL 7, 2010

Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Competitor airlines mostly sit back and watch the torrents of criticism before changing their own policies so as to hopefully retain their loyal customers.

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Customer Service Travel Policies AT&T 40

Men With Pens

NOVEMBER 19, 2009

Reply Heather Villa ( @IAC_Heather ) November 20, 2009 at 5:17 am “Are all your friends, the people you talk to, and the peers you hang out with all sort of in the same circle as you?&# – Of course not and yet you’re right, we seek out and interact more with those in our main niche in our online community.

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2009 AT&T Gifts Training 40