Stephanie LH Calahan

SEPTEMBER 14, 2011

Nature takes it's course form there. When you chat, they can't hear your voice, when you are on the phone, they can't see you, etc. Email (build trust) 3. Phone (providing value) 4. What do you do to build relationships beyond the keyboard?  Fill their cup first and you will never be thirsty.

Networking 100

Networking Social Media Twitter Facebook 100

Service Untitled

APRIL 15, 2011

Let us assume a customer comes into a store to purchase a smart phone. People with experience and some technological knowledge can easily navigate such features as sending and receiving emails, editing Office documents, high-speed Web access, or even using the QWERTY keyboard.

Medical 40

Medical Purchasing Customer Service Keyboards 40

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Even if you phone the bank they need your secret passcode or they wont speak to you about your account. But things like email etc, are all logged up in the noggin.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JANUARY 13, 2009

We really dont have an excuse because it is becoming increasingly easy to take courses online. I have had great experiences learning online in interactive courses. One question I have about this entry is where do you find online courses. Let your fingers do the walking: Quick keyboard sh. January 13, 2009 Anonymoussaid.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. It uses voice recognition and is fantastic.

Google 100

Google Time Zones IAAP International 100

The Marq

JANUARY 7, 2010

Arguably, Smartphones are less about the “phone&# and more about the “Smart.&# I’m not presenting an argument that Android phones (G1, myTouch, CLIQ, Droid, and the newly debuted Nexus One – THE Google Phone ) will win over any other phone. I’m referring to star constellations, of course.

Google Docs 40

Google Docs Google Calendars Phones 40

Laughing all the Way to Work

JANUARY 19, 2009

The switchboard can get so busy at times that its just not possible to introduce every call that comes through (except, of course, for those calling for the big bosses). The cure: always answer the phone professionally - this way youre never caught off-guard. I have a love/hate relationship with the email autofill.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 10, 2010

I of course ignored him and went about providing the best service I could. I could see him looking after himself, trying to organise his diary and all his emails etc, and he wasn't sure what to give me. Let your fingers do the walking: Quick keyboard sh. He loved it and I believe ended up doing his job better because of it.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Of course there is a down side to being able to do that. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 20, 2009

Of course, the reason could have been that I was up all night with a sick child or wasnt feeling well myself or I just had an argument with my spouse and was still stewing about it. I teach an Administrative Professional course at a business college in Winnipeg and I have a website for my classroom. Keep up the good work!

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

JUNE 27, 2009

HA HA This assignment of course is a result of "Just say yes". Let your fingers do the walking: Quick keyboard sh. My friend said it didnt seem to faze her and she quickly pulled up her skirt and kept talking like nothing happened. I wonder what that CEO was talking about that night with his wife. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

Of course that usually doesnt happen at work so I take about an hour of my home time, but it is well worth it the next day. Let your fingers do the walking: Quick keyboard sh. I find the best time to think about what I need is when I have a nice quiet time to do that. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 1, 2009

Of course there will come a time when questions about certain things will not have to be asked as it is hoped the new hire will catch on to the office procedures and their initiative will kick in and they will take on these tasks on their own, but in the beginning please ask. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. It is usually a business I am interested in and I want to know when new courses or products are offered. Let your fingers do the walking: Quick keyboard sh. In anyone home

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Sit down dinners Of course if it is a sit down dinner you have to order for the number of guests you have. There is value in getting to know people, even if it is just over email or the phone. Let your fingers do the walking: Quick keyboard sh. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. Let your fingers do the walking: Quick keyboard sh.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 6, 2009

They seemed surprised that I didnt know she had an alcohol problem because they told me you could smell the booze off her every day, but of course I hadnt noticed. Let your fingers do the walking: Quick keyboard sh. I was mentioning to some colleagues that it was too bad she left as she could have been good with some encouragement.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

Take for instance on my first day in my new job, these were the acronyms that were being tossed about in conversations at a meeting where I was taking minutes: DOCAS, DRE, LHINS, NAGWD, OCRI and DAC to name a few and these of course are all pronounced as words. Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

DECEMBER 31, 2009

Years ago, when I worked for the Royal Canadian Mounted Police (RCMP), I took a training course on a Telex machine. Again, when I worked at the RCMP, I went on a training course for a machine to do criminal record checks. Of course I had to tell everyone at the office. * Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

AUGUST 8, 2009

Of course you have to be prepared and know your stuff, but knowing you look good when you walk in the door will do wonders on how you present yourself. Let your fingers do the walking: Quick keyboard sh. The same applies if you have a job interview or a new challenge at work. What about your work space? Is it neat and tidy?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 23, 2009

Of course there were four Karens and three Bobs. the phone book, standard filing practices etc.) Let your fingers do the walking: Quick keyboard sh. Or if I was delivering mail to someone I had to stop, re-think and look for their first name. See what I mean? Which do you prefer, First Name, Last Name or Last Name, First Name?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 4, 2008

Of course we know that people like this are not the Queen and their self-importance is only from themselves, but they can sure make your life miserable while you are in their kingdom. Let your fingers do the walking: Quick keyboard sh. How can you survive in this kind of a working environment? Oh where or where is my password?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 29, 2008

I am planning a local fundraiser to help the family with the costs on November 15th, but of course it will be in Ottawa, Canada and I know most of you are elsewhere. Let your fingers do the walking: Quick keyboard sh. Taking Effective Meeting Minutes ► August (3) Pass it on. Oh where or where is my password? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 10, 2009

Of course what works for me will probably not apply to you so you need to set up folders that apply to your working situation, but the fewer the better. Let your fingers do the walking: Quick keyboard sh. For instance, I have folders for the Board of Directors, International, Personal and one for Work Information. 411 Look Up 411.ca

Time Zones 100

Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

Of course if you are not licensed to do a particular job, or qualified, then you should not do it. Let your fingers do the walking: Quick keyboard sh. February 22, 2009 Patricia Robb said. Good point Sabrina. I was thinking more of administrative duties and stretching yourself and being available when something is asked of you.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 10, 2009

It used to be the secretary did everything for the boss, now the executives do a lot of their own administrative work, such as email management, so a background as an admin assistant can certainly help. Let your fingers do the walking: Quick keyboard sh. So much is expected of executives these days. Oh where or where is my password?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 3, 2009

If you have to P.S. this far you have missed the point of the P.S. * POSTSCRIPT TO MY POSTSCRIPT ARTICLE My boss read my blogpost and pointed out to me that he thought the correct way to write the post script is: PS or PPS Of course, he sent me a link to prove his point. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 29, 2009

Of course my comments are limited because the subject matter is not my expertise, but he relies on my input and corrections to make the document look good. Some emails are obviously junk. Let your fingers do the walking: Quick keyboard sh. Many times I need to proof text and comment with my thoughts before he even looks at it.

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

JANUARY 18, 2009

The members of my team of course didnt want to even be near me because of the germs I was spreading and I not only felt sick, but understandably rejected by my co-workers. Let your fingers do the walking: Quick keyboard sh. Or so I thought. Finally, my boss announced that they were taking a vote and were voting me off the island.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 15, 2009

Other Tasks: If you need to set yourself a Task further to a phone call request or just to set a reminder to do something at a future date, highlight the Tasks folder by clicking on it once and from your Outlook Toolbar press New and it will open a Task for you and you can then proceed as above to set your dates and reminders. Thats great!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 14, 2009

There are courses on minute taking and Board governance, but also you can learn alot by reading books and asking others who are in this field. Let your fingers do the walking: Quick keyboard sh. Experience helps as you really need to know your stuff. It is interesting work. Oh where or where is my password? 411 Look Up 411.ca

Agenda 100

Agenda Time Zones IAAP Calendars 100

Men With Pens

JANUARY 14, 2010

Alright, well, I know he emailed me to let me know I had a broken link in a post. And I know he was interested in what that link led to, which made me think well of him, so I emailed him back. In less than 5 emails, in fact. This is perhaps my most important rule of thumb, whether writing books, blog posts, or emails.

2010 40

2010 AT&T Email Interviewing 40

Brilliantly Better

APRIL 19, 2010

Although it’s been more than 7 months since I’ve published it, I still get a few re-tweets per week and a decent number of monthly thank you emails. After I finish, I send the generated mind map as an email attachment. For that, I’m using Quicksilver, the MacJournal shortcut and self-addressed emails. That’s all.

2010 40

2010 Email AT&T Twitter 40

Men With Pens

JANUARY 21, 2010

It’s fun, but it’s not like I sit at my keyboard, occasionally throwing my arms into the air and squealing, “Wheeeeeee! Of course, it is sort of like that, but that’s Tourette’s, not glee. As if getting them on the phone is too expensive, like it used to be. It’s true that I really enjoy writing, but it’s rarely easy.

2010 40

2010 AT&T Interviewing Learning 40

Men With Pens

APRIL 27, 2010

His emails are usually brief, casual, and mention something like, “Have a nice weekend,” or “Hope everything’s good with you.” So it was weird to get an email that was so stilted and formal that it sounded like it was written by the Queen of England’s chamberlain to someone she was too polite to outright call a waste of space.

2010 40

2010 Email AT&T Phones 40

Men With Pens

NOVEMBER 24, 2009

DO NOT look at a single work email after that. Your quick email check becomes a written response, some analysis, and finally that little voice says, “What the heck. It’s really easy to get sucked in to one more email and lose an entire evening. You have plenty of time left for that client. I might as well just do it.&#

2009 40

2009 AT&T Keyboards Email 40

Men With Pens

FEBRUARY 25, 2010

We spoke out in public about it, of course. No matter what the topic is, before you put pen to paper or fingers to keyboard, be sure that you have the qualifications to write about whatever you are about to share. Now, of course, self-help books are not always a total waste of time. If not, move on to something else.

2010 40

2010 AT&T Project Management Calendars 40