Copyright Gifts Information Policies 
Ian's Messy Desk
NOVEMBER 11, 2010
You will find Books of Remembrance here, songs that were popular during war time, information on WWI and WWII and so much more on the history of war and Remembrance Day. Remembrance Day 2 Learn about how the first Remembrance Day in Canada came to be and who initiated this holiday.
Ian's Messy Desk
SEPTEMBER 10, 2010
You are passing on information that benefits the listener. In what kind of setting will they receive this information? Before you can start considering what you’re going to say and how you’re going to say it, you need to know who you’re talking to and why. Make it worth their while. At what time of day will you be presenting?
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Ian's Messy Desk
MAY 28, 2010
What information should your voice mail message contain? Don’t sacrifice information for the sake of brevity. If you have to leave a lot of information, start by letting callers know which key to push to skip the recording. Get the information up front. How should you put someone on hold or transfer a call?
Ian's Messy Desk
JUNE 18, 2010
For most organizations, e-mail has become the preferred means of communication, both formal and informal. The signature automatically displays at the end of every message and typically contains contact information such as your full name, department, web page, and phone/fax numbers. Thanks for visiting!
Ian's Messy Desk
JULY 26, 2010
Take time every day to absorb new knowledge and information: read, listen and watch. The point of absorbing new knowledge and information is not to churn out copies of what has already been done. Creativity leads to more creativity. Learn from the example of others. If you want to be a painter, go to museums and galleries.
Ian's Messy Desk
JUNE 28, 2010
For many organizations, e-mail has become the preferred means of communication, both formal and informal. Your signature should include your name, job title, contact information, and company name. Users see it as a form of instant communication and therefore, doesn’t require the same care and attention that a letter might.
Ian's Messy Desk
SEPTEMBER 27, 2010
The following is an excerpt from the book The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth by Steven S. April 2008;$19.95US/$21.99CAN; 978-0-470-25746-3 Copyright © 2008 Steven S. Little Published by Wiley & Sons, Inc.;
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