Book Review: Delivering Happiness By Tony Hsieh
Productivity Bits
JUNE 7, 2010
Copyright © 2011 Marlon Ribunal. The model is simple: do whatever makes the customer happy and do it in a way that will make their customer say WOW at any cost, even that cost is on the range of millions of dollars. Visit the original article at [link]. Post written by Marlon Ribunal. Follow me on t witte r. Too good to be true?
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