Book Review: Delivering Happiness By Tony Hsieh
Productivity Bits
JUNE 7, 2010
Copyright © 2011 Marlon Ribunal. The model is simple: do whatever makes the customer happy and do it in a way that will make their customer say WOW at any cost, even that cost is on the range of millions of dollars. Please signup to my email list to receive free updates from Productivity Bits. Follow me on t witte r.
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