Office Dynamics
JANUARY 6, 2016
Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. For both customers and employees, it is the experience of the company that defines perception. Be Transparent.
Success
OCTOBER 19, 2023
Then, we’ll look at the benefits along with examples of how to achieve your biggest goals. Furthermore, the knowledge you gain provides the strength and confidence you need to meet emerging challenges throughout your organization and beyond. And how do I pursue embracing the best opportunities out there?
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Success
MARCH 27, 2023
It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting. He came in not laying down the law but “improving the region’s customer service and taking steps to lift morale.” It is given to you by the people.
LEADERASSISTANT.COM
MAY 14, 2023
Annie and I talk about burnout, boundaries, confidence, automation, and detaching your worth from your work. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout. So much for keeping myself out of the spotlight, eh?
LEADERASSISTANT.COM
JANUARY 7, 2024
In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.
LEADERASSISTANT.COM
JANUARY 28, 2024
. – Dolly Parton CONNECT WITH ELLEN Ellen on LinkedIn ABOUT ELLEN Ellen Richards, Founder of The Lightbrary, is on a mission to empower Executive Assistants to dream bigger, explore possibilities with curiosity, and confidently create action plans to achieve their goals.
Office Dynamics
APRIL 5, 2017
Do you wish you were more confident? However, my goal is to help them eliminate habits that aren’t serving them well and introduce new processes, procedure and protocol that will help them be more successful. How can you deliver over-the-top customer service to your internal and external customers? More assertive?
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