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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty? Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner.

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12 Products and Services That Make Traveling with Kids Easier

Success

Milk Stork , a breast milk shipping company, is the answer for busy moms who need to travel for work. She also says it has helped keep her son on his schedule and transition to new time zones. Others have an eye on customer service for families, which can make or break your traveling experience with kids.

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Anastasia Penright – CEO at Respect My Voice | Leaders: Create a Drama Free Workplace

Allwork

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Now picture how many people would have a negative image of your company?

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Morgan Chase & Co. Lynn has worked at HPTI for 8 ½ years and was thrilled to be recognized at this level.

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Creating Happy Customers: 3 High Impact, Low-Cost Techniques That will Make ‘Em Smile

Small Business CEO

One way to differentiate your small business from other small businesses (and big brand retailers) is to humanize customer service by ensuring that your website is as customer-friendly as possible. Don’t have a lot of time or money, or you simply aren’t sure how to get started?

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Outsourcing customer support services

Service Untitled

Few companies have not been affected by the economy, and in turn are looking for the most cost efficient ways to manage different sectors of their businesses including customer support services. A company can downgrade or upgrade services as needed without the expense of hiring more seasonal staff.