Be Positive About Your Customer Service Issues

Professional Assistant Blog

Home About Me Advertise Be Positive About Your Customer Service Issues By The Professional Assistant on Friday, July 17, 2009 Filed Under: Productivity D o you find that when you contact a vendor because of a problem with your order of some sort that you get the dreaded automated messaging system, where you get lost with dialing all of the different numbers just to be able to get to the proper department or even a live person? Until next time, Take care - of your clutter!

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Until next time, Take care - of your clutter!

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Creating Happy Customers: 3 High Impact, Low-Cost Techniques That will Make ‘Em Smile

Small Business CEO

One way to differentiate your small business from other small businesses (and big brand retailers) is to humanize customer service by ensuring that your website is as customer-friendly as possible. Don’t have a lot of time or money, or you simply aren’t sure how to get started? Here are three low-cost, high impact tips you can use to help improve your site’s customer service capabilities while generating more conversions at the same time.

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Leading and Working with a Multi-VA Team

Denise Aday

I do so because a) I like the transparency and ability for clients to see exactly what they’re paying for and b) it’s actually a service item. We juggle quite a lot for our clients and process a high volume of communication, so this is a billable service unto itself that doesn’t belong in overhead. However, now that some of my team is working directly with my clients, I am absorbing most of my own project management time so that clients aren’t double-billed.

2010 54

Outsourcing customer support services

Service Untitled

Few companies have not been affected by the economy, and in turn are looking for the most cost efficient ways to manage different sectors of their businesses including customer support services. Global advantages – Different time zones can save money if only needing one shift.

2010 54

Top Reasons Why You Should Find A Virtual Assistant Today For Your Business

Dumb Little Man

Maybe it’s about time you get yourself support and experience the benefits of hiring a virtual assistant. Plus, they can offer a range of services. A lot of entrepreneurs have a hard time coping with the expenses. Depending on your needs, you can choose to have a full-time or part-time virtual assistant. Nowadays, having a business means providing your customers with excellent customer service. More Work, Less Time.

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Ultimate travel itinerary

Practically Perfect PA

A well organised travel itinerary is an essential service that assistants can provide for their managers. Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone. The airline emergency and customer service numbers.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Dealing in real time.

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