Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? hmmm sounds like the same thing. It is perhaps MORE than a strategy or a tactic.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Leveraging the Power of Free Information Products to Attract and Win New Clients. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

2010 100

2010 Training Skills Social Media 100

Office Dynamics

APRIL 2, 2015

Excellent calendaring skills. Customer-service focused. Keeps delicate information private. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent time management skills. Good listener. Professional presence. Political knowledge. Anticipation of needs. Knows what the boss needs.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Make or Break Moments

APRIL 20, 2010

Tags: Age of Conversation 3 , Periodic Table of Social Media elements , Rick Liebling Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Social Media 100

Social Media Customer Service 2010 2009 100

Make or Break Moments

JULY 16, 2010

Here are the top ten winners: Change Forge Customers Rock Get Satisfaction Service with a Purpose Customer Service and More The Social Customer Manifesto Whos Your Gladys Dennis Snow’s Blog Amazing Service Guy Blog Customer Service en Visit Awarding the Web for the complete list of winners.

Customer Service 100

Customer Service 2010 2009 2008 100

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Leveraging the Power of Free Information Products to Attract and Win New Clients. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

2010 100

2010 Training Skills Social Media 100

All Things Admin

JUNE 23, 2021

A system contains all the information you need to handle the accounting functions for your job. Customer service. Review calendars and compile date and time options. Review calendars and compile date and time options. Review calendars and compile date and time options. Systems have many benefits.

Agenda 90

Agenda Equipment Administrative Professionals Calendars 90

Andrea Kalli

MAY 14, 2010

PLUS, VAClassroom are offering a special course bundle package (Just for May) that includes both the Virtual Events Specialist Program as well as the new Camtasia Video Training for VA course together for one special price. Enroll today and receive two high calibre training programs at a $150 savings! Want To Link To This Article?

Training 100

Training 2010 Social Media Microsoft Outlook 100

Make or Break Moments

AUGUST 3, 2010

Tags: customers , happy customers , Scott Ginsberg Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 9, 2010

They address their customers by their military title. They have created a company that puts the specific needs of their customers first. Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 24, 2010

If we communicate effectively, train appropriately, encourage and praise regularly it helps them do right for the customer. Tags: doing it right , making it right , Mark Twain Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Absolutely. Without a doubt.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 19, 2010

Tags: blog subscriptions , Kindle , make or break moments Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JUNE 12, 2010

In almost EVERY instance – the discussions weren’t conversations, they were links to articles, sales pitches for training sessions, products and webinars. Here’s what the group had to say: Some use social MEDIA as another way to push information out. All one way “look at me and buy from me&# posts.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 25, 2010

I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts. Enjoyed the read!

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 16, 2010

Tags: being right , keep customers happy , Perceptions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 17, 2010

Patton Imagine if we did four things differently: Provided the whys and wherefores of the task at hand with all of the information necessary or information about who they need to go to for more clarification Asked employees for their thoughts Listened with interest Then let them have at it!

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 14, 2010

For more information visit SA-consulting group. Tags: Almas Jiwani , Cleveland , collaborate , economic development trade summit , Elite Women around the world , make connections , Ohio , Tina Jesson Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 13, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 14, 2010

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! Connect with Customers Via LinkedInFinding New Ways to Reach the CustomerWho Determines Value – You or the Customer?View

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 22, 2010

Some blame the economy or a lack of training or a lack of motivation or hiring the wrong people or bottom line management but the general consensus is that there is a growing problem with the attitude of our nation’s employees and how they treat customers. Is it a lack of training and focus?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 4, 2010

Great name and as it turns out – great information. I just took a visit and found an interesting blog post on connecting the customer data gathered with the marketing message delivered. Jean’s point – take the time to match an appropriate message to customers based on the information already gathered.

Customer Service 100

Customer Service 2009 2008 2010 100

All Things Admin

AUGUST 3, 2022

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. Digital procedures contain the same information as your print binder; they’re just in digital form and stored in the cloud so they’re accessible from anywhere.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Make or Break Moments

APRIL 19, 2010

If we just think about how we’d like to be treated as a new customer, as a returning customer and even as a customer with a question/complaint/concern – then I think we’ll be able to understand what our customers want.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 15, 2010

As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# It was a sad set of answers but most said yes – training would be one of the areas hardest hit on their P&L. Have a question?

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

JANUARY 5, 2010

No two customers are alike. Tags: active listening , customers needs , individual customer , irate customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MAY 3, 2010

A friend of mine and I checked it out – taking a sip while reading the bottle information. Tags: first impression Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Interesting. The packaging is unique. The name is unpronouceable without instructions. LIKE NOTHING.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 21, 2010

Yet the Internet is where our prospects and customers seek information and make decisions about potential vendors or companies with which they’ll do business. Or maybe your start-up story is ordinary, but how you came to focus on a particular product or service is unique. So how do you tell your story?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 4, 2010

She provided lots of great information about using the meta tags in your website to drive SEO traffic and the importance of adding new content to your site daily. I’m expecting a digital version of the handouts from Wendy and Joe shortly and will update this post with that information.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 4, 2010

As the confidence increases a wiser, more informed and perhaps cautious consumer is now looking for ways that banks can help them save and be more effective with their hard earned dollars. What new things do your customers want to know? How are you sharing that information? Where is it in on your website? Is it easy to find?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 19, 2010

Tags: General Foods International Coffee , mocha frappuccino , Starbucks , Weight Watchers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Gifts 100

Gifts Customer Service 2009 2008 100

Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. That is true in a relationship with your significant other, a best friend, your parents, and your kids.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MARCH 13, 2010

Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

FEBRUARY 8, 2010

I’d be interested in your thoughts regarding the latest information. All the best, Dennis Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 7, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You are truly a treasure in my life!

Customer Service 100

Customer Service 2005 2009 2008 100

Make or Break Moments

AUGUST 18, 2010

Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Great meeting to learn about new sites, new social media techniques.

Social Media 100

Social Media Customer Service 2009 2008 100