LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

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Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more! LEADERSHIP QUOTE Service is the price you pay for the space you occupy.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Prior to that, she worked many freelance positions for non-profit organizations and theaters. Her two favorites were as Production Manager for Sample Night Live!

2013 69

2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. LEADERSHIP QUOTE It always seems impossible until it’s done. –

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role.

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Management AT&T 2018 Training 98

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. Hallie has worked side-by-side with Adam Hergenrother for over twelve years, ensuring that Adam’s vision is clarified, communicated, and executed.

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

MARCH 19, 2023

. – Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives.

2021 86

2021 Restaurants Customer Service Budget 86

Service Untitled

JANUARY 25, 2012

Most customers who feel they have been the recipients of poor customer service will never vocalize their feelings to a particular organization. So what are some of the more obvious signs of poor customer service that silently drive customers away? Managers ignore customers.

Customer Service 40

Customer Service Budget Training Phones 40

LEADERASSISTANT.COM

JUNE 18, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2019 77

2019 Restaurants 2020 Customer Service 77

Service Untitled

AUGUST 21, 2012

After all, the economy was booming and a realtor could scarcely keep any home inventory available for new buyers, and so the prices kept climbing while customers lined up at the cash registers. Home Depot scored an overall ranking of 95.81 – ranking number 30 out of 553 companies that have a Customer Service Scoreboard rating.

Customer Service 40

Customer Service UPS Training Budget 40

Practically Perfect PA

JUNE 8, 2017

In fact, you’ll be wondering how you ever managed without a venue finder. You need to juggle the demands for location, capacity, budget, amenities and environmental factors to get the right result for your event. When it comes to customer service, nothing is too much trouble for our approachable and capable team of venue finders.

Budget 159

Budget Negotiating Agencies Stress 159

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses.

2016 85

2016 Restaurants Customer Service Budget 85

Service Untitled

APRIL 21, 2011

Of course, depending on your budget, the experience could have ranged from modest to extravagant, but I’m betting that nearly everyone can remember that particular feeling of euphoria. It was beyond just satisfied; you as a customer were particularly delighted. It is, however what a customer really searches for when shopping.

Customer Service 40

Customer Service Budget Purchasing Skills 40

The Small Business Blog

MARCH 30, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! Don’t Underestimate The Importance Of Time Management by Stefan Töpfer on Mar 31, 2010 I’m sure everyone has had days, weeks, months or even years of feeling snowed under with work, stressed and like they have little time for family or friends.

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Success

JUNE 20, 2023

Time management is something most of us struggle with. The good news is, you can learn time management strategies. And you’ll gain the most benefits as long as you understand why you’re doing something and then practice the good time management techniques until they become a habit. Begin with the end in mind.

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Management Goals Learning Email 306

Admin Awards

FEBRUARY 2, 2023

When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. They’re what I call the unicorns of the organization.

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

Energage

SEPTEMBER 4, 2017

After much debate about the merits of employee engagement, even the most critical executives will now admit employee engagement is a tremendous asset to an organization – perhaps even a strategic advantage. Despite agreement on the business impact, executive teams continue to struggle with building up these critical areas of the organization.

2017 58

2017 Customer Service Training Skills 58

Customers Rock!

AUGUST 28, 2010

Many companies spend a lot of time and money on attracting new customers to their product or service. Much of the marketing budget is spent on mass approaches such as advertising and direct mail. Drew McLellan shares some advantages we have when we concentrate on the “old&# customers. Photo credit: cookelma ).

Customer Service 100

Customer Service Budget Purchasing Management 100

Service Untitled

JUNE 14, 2011

So why are so many people so dissatisfied with customer service ? Jack Abelson, a retail industry consultant called customer service “abominable.&# He contends that American business has lost focus on the appreciation and the value of the customer, and excellent customer service is “a profit producer.&#

Customer Service 40

Customer Service Phones Budget 2009 40

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. From the top senior levels, management is obligated to show they care about employees. Employees are concerned with customer losses, layoffs, employee turnovers, and the extra work that has resulted from under-staffing.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

BMT Office Administration

DECEMBER 5, 2022

If so, then you know how hectic project management can be at times, especially if you don’t have a centralized platform to keep track of your tasks. These frustrations are a big reason why project management software is so prevalent today, with literally dozens of apps available for keeping track of projects, tasks, and teams.

Project Management 64

Project Management Management Calendars Budget 64

Success

MARCH 15, 2023

The customer’s inability to make the trade-offs necessary for consensus is, in part, why so many deals fail to close and why so many companies limp along, never solving their biggest challenges. How to help a customer build a consensus Leaders and managers know that consensus increases an initiative’s chance of success.

Restaurants 279

Restaurants Customer Service Budget 2014 279

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

The Small Business Blog

MARCH 9, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. External Links External Links SynergyOne.co.uk Digg Furl Netscape Yahoo!

2007 100

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Small Business CEO

JANUARY 25, 2010

Health care organizations get compared by consumers to their auto insurance company, their bank and their cell phone companies. A customer’s last memory of service is rarely another organization of your type. Make budgeting easier. Can your client look at its transactions online? You may be surprised.

Credit Card 40

Credit Card Customer Service PDF Phones 40

Service Untitled

APRIL 19, 2010

Service Untitled The blog about customer service and the customer service experience. When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. And so that naturally translated into my career, my parents owned a small business.

AT&T 72

AT&T Retirement Travel Networking 72

The Small Business Blog

FEBRUARY 23, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! It doesn’t have to be fancy or high-budget. However, the more properly organized text you have on the page, the easier it will be to get your page to rank well in Google. External Links External Links SynergyOne.co.uk You can get away with less.

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Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Access to email means your boss can find you wherever, whenever. ” – try.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Recruit CRM

JANUARY 10, 2022

An ATS is a software that assists in managing the tasks of a recruitment process from sourcing to hiring. Here we’ll go through the various types of tools you should consider to manage the different areas of your recruitment tech stack. You can additionally use assessments to see if a candidate has the same values as your organization.

Cover Letter 68

Cover Letter Interviewing Social Media Phones 68

Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Access to email means your boss can find you wherever, whenever. ” – try.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40

Allwork

AUGUST 14, 2023

Guest Episode Video Transcript Joshua Jahani Managing Director of Jahani and Associates We are delighted to introduce Joshua Jahani. Known for his sagacious financial strategies, Joshua is a lecturer at Cornell University and the managing director at Jahani and Associates. We’ve used technology to provide customer service.

Management 241

Management AT&T Equipment Environment 241

Success

FEBRUARY 15, 2022

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. That was when she started to build her business, organically, with the power of social media. Jean Accius. Senior Vice President.

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Mentoring International 2021 Social Media 312