The Small Business Blog

NOVEMBER 8, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. E-Mail me or follow me. Community for small business outsourcing and cost control.

Training 100

Training 2007 2008 2009 100

Service Untitled

OCTOBER 28, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

Customer Service 40

Customer Service Facebook Social Media Twitter 40

Service Untitled

OCTOBER 27, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

Customer Service 40

Customer Service Facebook Social Media Twitter 40

Service Untitled

DECEMBER 20, 2010

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

Customer Service 40

Customer Service Social Media Twitter Networking 40

The Small Business Blog

MAY 13, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. It is blogs with personality (like yours Stefan) that tend to do well. Do you think.

2010 100

2010 2007 2008 2006 100

Make or Break Moments

JUNE 12, 2010

I wanted to write a blog post for my home based business blog and so went into my LinkedIn groups for home based business owners to see what current buzz I would find. In almost EVERY instance – the discussions weren’t conversations, they were links to articles, sales pitches for training sessions, products and webinars.

Social Media 100

Social Media Customer Service 2009 2008 100

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Make or Break Moments

APRIL 14, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2010 2009 2008 100

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies? She started. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Make or Break Moments

APRIL 15, 2010

As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# It was a sad set of answers but most said yes – training would be one of the areas hardest hit on their P&L. Have a question?

Customer Service 100

Customer Service Social Media 2009 2010 100

The Small Business Blog

AUGUST 3, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. On-Demand Small Business Infrastructure™ allows you to run your business online. 9-5 or 5-9?

2007 100

2007 2008 2010 2009 100

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. No longer do customers just call and speak to customer service representatives; customers speak to each other, comment on articles, research common opinions, and blog. Networking.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

MARCH 12, 2010

Service Untitled The blog about customer service and the customer service experience. There are car manufacturer meetings, government meetings, blog entries, and water-cooler discussions, yet brand loyalty has not dropped as much as expected.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He was just in Easter Island – the one place on earth I really want to go to and we conversed via the comments section of his blog WHILE HE WAS ON EASTER ISLAND. It’s just so simple to connect with customers!

Social Media 100

Social Media Customer Service 2009 2008 100

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Their overall score increased by 26 points.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

AUGUST 12, 2010

Service Untitled The blog about customer service and the customer service experience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Andrea Kalli

MAY 6, 2010

You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow. You may be marketing through social networks, using article marketing and other strategies. Customer service is a time sensitive task.

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Make or Break Moments

JANUARY 1, 2010

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

MAY 26, 2010

I’m not normally fond of them – it can be jarring – the sound of the buzzer every 30 seconds – the fact that you talk to 90% of the people that aren’t target prospects and the 10% that might be are here and gone in less than a minute.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 21, 2010

The same is true for our business and our relationship with our customers. Can we start a blog? Attend a new networking event? Add a new service or product? If there isn’t anything you would DO differently – is there a new way to LOOK at your business or your customers that might make a difference?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 14, 2010

While we were only two strong in our Panera, we knew that we were part of a much larger group worldwide sharing the same thoughts and networking moments. We shared a make or break moment. Two Linchpins in Northeast Ohio. It felt really cool to be part of!

UPS 100

UPS Customer Service 2009 2008 100

Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Service Untitled

OCTOBER 15, 2013

Michael Dell’s “direct-to customer-heritage” starts with training. At the Social Media and Communities University, associates are fully trained and then empowered to listen and focus – transforming “online ranters into ravers.” Can personal customer service survive in a digital world?

Social Media 40

Social Media Customer Service 2005 Twitter 40

Make or Break Moments

MAY 6, 2010

Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate.

Customer Service 100

Customer Service 2010 2009 2008 100

The Small Business Blog

AUGUST 8, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. They all have to do their part by providing excellent customer service.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

OCTOBER 1, 2007

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Small Business Bootstrapping How to start your own small business with no or little money.

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MARCH 24, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Small Business Bootstrapping How to start your own small business with no or little money.

Budget 100

Budget 2010 2007 2008 100

The Small Business Blog

OCTOBER 2, 2007

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. E-Mail me or follow me. Community for small business outsourcing and cost control.

2007 100

2007 2008 2009 2010 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

Ronald Reagan CONNECT WITH NICKI Nicki on LinkedIn Article Nicki contributed to on BCG’s blog – The Heart of CEO Effectiveness ABOUT NICKI Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. She mentors, trains, and coaches EA/AAs across the region.

Management 98

Management AT&T 2018 Training 98

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    For example, say you met someone at a networking meeting a year ago and had a conversation with that person. 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

NOVEMBER 6, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Please enter your real name, not your company, product or services name.

2007 100

2007 2008 2006 2009 100

Office Dynamics

OCTOBER 6, 2010

Guest Blog entry provided by Debbie Gross, Chief Executive Assistant to John Chamber, Cisco Systems. I have grown and developed my skills, my knowledge and my network and have come to love this as a career of choice. Tags: Admin Assistant Training Adminology. We hope that you enjoy her guest post. Absolutely! Absolutely!

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Make or Break Moments

MARCH 21, 2010

Is it a viable tool for networking and job hunting? Should the CEO have a blog? But getting to work with social media can be harder than it first appears. What have you done to quickly get to work? Or perhaps this section is about how you use social media to get to work — literally. And who, if anyone, is best placed to answer?

Social Media 100

Social Media 2009 Customer Service 2010 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Go where they can’t. Big spenders do not look in small places. >> New Clients – START HERE Ready to get started?

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

APRIL 6, 2010

Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? - Leave a Comment Andrea is based out of the Denver area of Colorado, yet serves the global entrepreneur. >>

Email 100

Email Management Microsoft Outlook Social Media 100