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The Key To Satisfied Customers? Satisfied Employees

Allwork

90% of respondents in the organization’s third-annual “Voice of the Workforce” study, which surveyed over 1,100 full-time U.S. However, the outlook isn’t entirely grim. employees, believe their work experience directly influences the customer experience they provide.

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The Promotion Paradox: Is This Retention Strategy Backfiring?

Allwork

Promotions, typically seen as milestones that boost an employee’s position within a company, might actually be pushing people out the door, according to payroll-services provider ADP’s new Today at Work survey. In contrast, the departure rate for those who weren’t promoted stood at 18%.

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Seeking Freelance Flexibility With Full-Time Stability

Small Business Labs

The study the article refers to is Deloitte's 2017 Millennial Survey. Deloitte surveyed 8,000 Millennials from 30 countries and found: "In spite of perceived across-the-board advantages of working as freelancers or consultants, nearly two-thirds of millennials said they prefer full-time employment. . 

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Book Review: Raw Deal - How the Uber Economy is Screwing American Workers

Small Business Labs

It's a non-stop attack on Uber, Airbnb and any other company or person who offers contract work or suggests freelance work isn't awful.    In case you didn't guess, Hill is a political progressive. Only 45% of traditional full time employees surveyed reported they were very satisfied. 

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Top Gifts You Can Give Your Remote Team for the Holidays

Bonnie Low Kramen

So, with the holiday season just right around the corner, employers and managers can make full use of this occasion to show employees that they are more than just names and numbers on a payroll sheet. T hank goodness for movies while working from home! Send out a survey asking the staff what they would like to receive this year.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Often they are the ones on the front lines, and isn’t that a good indicator of what needs to be heard? Have focus groups; consider an employee survey. Well thought.

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SaaS for Very Small Businesses – Show Me the Money | THE SMALL.

The Small Business Blog

Small Business Trends published a survey on “ Selling to Small Businesses ”, which supports the increasing importance of SEM: “ A full 73% of vendors attract small business customers through search engine results” Joe has another excellent article worth reading ; especially the last two bulletpoints are relevant to our discussion here.

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