7 Tips for Executive Assistants Who Want To Be More Assertive

Office Dynamics

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Many people confuse assertive and aggressive behavior. What’s the difference between being assertive and aggressive? Assertiveness is the way to go because it is the happy medium.

Some training suggestions for assistants

Practically Perfect PA

Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year. We have to be experts at IT, we have to have great people skills and we have to be assertive and confident to be able to handle all of the daily tasks asked of us!

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All the free training we offer in one place!

Office Dynamics

Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. As the year’s passed we continued to add in a few additional programs >v iew our free video programs < We hear from assistants on a daily basis that they love our training materials but they work for a nonprofit or their organization doesn’t believe in training the administrative professionals. More free assistant training at your fingertips.

2015 168

Assertiveness or Weakness?

Office Dynamics

The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness? Admin Assistant Training Communication SkillsAs I’m preparing to teach one of the modules from my Star Achievement Series® curriculum, I just came across something I want to share with you.

Assertiveness or Weakness?

Office Dynamics

The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness? Tags: Admin Assistant Training Communication Skills As I’m preparing to teach one of the modules from my Star Achievement Series® curriculum, I just came across something I want to share with you.

Choosing When to Assert Yourself

Office Dynamics

Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. When communicating assertively, it’s a good idea to start at the end —what you want to see happen and then work backward by communicating your needs. List the pros – what are the good outcomes if you assert yourself or your needs? (Part 2 of 2).

Choosing When to Assert Yourself

Office Dynamics

Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. When communicating assertively, it’s a good idea to start at the end —what you want to see happen and then work backward by communicating your needs. List the pros – what are the good outcomes if you assert yourself or your needs? (Part 2 of 2).

Pros and Cons of Being Assertive

Office Dynamics

Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior. Assertive people care that their needs are met while caring about others. Assertive People: · Are direct and specific. (Part 1 of 2).

Pros and Cons of Being Assertive

Office Dynamics

Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior. Assertive people care that their needs are met while caring about others. Assertive People: · Are direct and specific. (Part 1 of 2).

5 reasons every assistant should attend external training

Practically Perfect PA

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. There are plenty of training opportunities for assistants but so many of us don’t attend external training events – in fact according to the recent Practically Perfect PA Industry snapshot 52% of respondents had not attending a training event in the last two years!

2014 177

Administrative Assistants Assert Themselves in the Workplace

Office Dynamics

What actions can an administrative assistant take to assert themselves in the workplace?" This is a great question and I am taking an excerpt from my Star Achievement Series® training certification program. During a webcast, I was asked, "Sometimes the work of administrative assistants can be overlooked. Promote Yourself. Don’t let any positive accomplishment go unnoticed. Be visible to the right people. Determine who should know your talents.

Can Lack of Assertiveness be Interpreted as Weakness?

Office Dynamics

Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. It’s ironic that I’m writing about this topic today because I just wrote an overview yesterday for a workshop on assertiveness that we are conducting for a major corporation soon. Assertiveness has to do with having an “attitude of confidence.”

Can Lack of Assertiveness be Interpreted as Weakness?

Office Dynamics

Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. It’s ironic that I’m writing about this topic today because I just wrote an overview yesterday for a workshop on assertiveness that we are conducting for a major corporation soon. Assertiveness has to do with having an “attitude of confidence.”

Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

How to get training at work. • Joan also discussed some bonus tips in how to go after a yes when it comes to training and development towards the end of the program. It’s a space for you to practice how you might go about creating a plan for persuading someone to get their approval (and possibly funding) for administrative training.

2015 159

Travel Tips for Your Administrative Professionals Conference or Training Event

Office Dynamics

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. for a full day at a conference or training. The engineers often come into the room while I am at dinner or off to my training session.

12 Days of Christmas Webinar: Building a Strong Partnership with Your Boss

Office Dynamics

Admin Assistant Training Assertive Communication Skills Mgr/Asst Team Productivity 12 Days of Christmas administrative assistant administrative partnership assistant manager partnership effectiveness executive assistant executive assistant training for managers free webinar free webinar for administrative professionals management manager/assistant team productivity strategic partnership workplace partnership

2016 136

Do You Have A Problem Saying No?

Office Dynamics

How do assert myself when I can’t take on any more?” Need more help in the area of asserting yourself? Check out my entire series of blogs and webinars that can help you build your assertiveness in the workplace. Admin Assistant Training Assertive Communication Skills Conflict Resolution Interpersonal Skills Problem Solving Self Development UncategorizedWhat are your tips on the best way an assistant can overcome their problem saying no.

2018 124

Who Is Office Dynamics International?

Office Dynamics

At Office Dynamics International we are celebrating 25 years of serving the administrative profession. Perhaps you’ve known us for a long time or you’re new around here. Either way, we want you to know who we are and what we believe. We Passionately Believe. The administrative role is a noble calling. In a “Career of Choice” mentality. “Falling into a job” will never compare to “falling in love with your career.”

Today’s Administrative Assistant Has Power

Office Dynamics

I often see this in my training classes. Admin Assistant Training Administrative Professionals Day Administrative Professionals Week Assertive Career Management Self Development(Excerpt from Become an Inner Circle Assistant book, Joan Burge). For the first time in history, the administrative professional’s job description hints at the full engagement of cognitive powers.

2017 185

Getting People to Notice You At Work

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Professional Image Workplace Tools get noticed get noticed at work how to get your boss to notice you shine stand outDo you struggle with letting your light shine? When you work in a mid to large size organization it is easy to get lost in the crowd. If you are lost in the crowd, people cannot promote you, support your goals, recommend you for projects or leverage your great talents.

2015 183

Celebrating Administrative Professionals

Office Dynamics

Administrative Assistants Rock! Join our April Blog-A-Thon. April is just around the corner and we love celebrating administrative professionals! This is the month we can (and will) celebrate in a big way. In honor of Administrative Professionals Week (4/20 – 4/24) and Office Dynamics 25th Year in business educating administrative professionals and their executives, we are bringing back our Blog-a-Thon.

Are You Too Busy for The Most Important Partner In Your Office? The Importance of Daily Huddles

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Communication Skills Difficult People Executive Blog free training Interpersonal Skills Leadership Mgr/Asst Team Problem Solving Self Development Teamwork Time Management administrative assistant administrative team daily huddles executive executive and assistant partnership executive assistant people processes question and answer stronger teams success success in the workplace

2015 189

Practicing Principles of Persuasion

Office Dynamics

Know exactly what you want to accomplish by attending the training or conference. How will your executive benefit from you attending training or a seminar? Admin Assistant Training Assertive Communication Skills administrative assistant courage negotiation persuasion workplace skillsThis week I have a short but powerful Monday Motivator for you.

2015 177

Joan’s Greatest Administrative Secrets Revealed!

Office Dynamics

If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it. Welcome to April. Wow, where is the time going? April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession!

2017 168

Blog-a-Thon Bonus Announcement

Office Dynamics

BONUS BONUS BONUS!!! Get Bonus Entries In Our Blog-a-Thon For The Administrative Profession. For those of you who are participating in our blog-a-thon this April we want to give you even more ways to get entered to win. Announcing BONUS entries with social sharing. You MUST hashtag your past #adminblogathon in order to be entered for the bonus entries. Example of a Tweet or Facebook Post: This article changed my life [add your favorite article link] #adminblogathon.

2015 151

12 Days of Christmas Webinar: The Accelerated Assistant

Office Dynamics

Admin Assistant Training Assertive Attitude Career Management Communication Skills Creativity Interpersonal Skills Leadership Networking Problem Solving Productivity Professional Image Self Development Teamwork Time Management Uncategorized Workplace Tools #adminconf 12 Days of Christmas admin admin professional assistant professional development assistant webinar conference conference for assistants executive assistant conference free webinar the accelerated assistant

2016 158

Enlarge Your Presence

Office Dynamics

During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. Speak out; present new ideas; be creative; be assertive; be open; generate enthusiasm, create change; improve processes. I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies.

2016 128

Set Healthy Boundaries at Work

Office Dynamics

Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. 7 essential action steps for becoming a more assertive assistant. The post Set Healthy Boundaries at Work appeared first on Office Dynamics - Executive And Administrative Assistant Training. Assertive Communication Skills Conflict Resolution Difficult People Self Development Work Environment

2019 167

Don’t Be a Dragon to Yourself (Part 3 of 3)

Office Dynamics

Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. Admin Assistant Training Assertive Attitude Conflict Resolution Difficult People Interpersonal Skills Motivators Self DevelopmentIf you read the past two blogs, you will know that I have been talking about office dragons.

2017 120

Personal And Professional Development With PRINCE2 Training

Small Business CEO

Of course, it’s important to invest in PRINCE2 training and certification, as this gives individuals and teams the understanding of the methodology. Finally, to complete your professional development for PRINCE2 training, be honest about the professional skills that will benefit you as an individual. Consider whether you need support in organising work and time, or asserting yourself and building confidence or solving problems and making decisions.

Assistants Speak Out: The Biggest Struggles In Partnering With Their Executive

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Attitude Career Management Communication Skills Executive Blog Interpersonal Skills Mgr/Asst Team Motivators Problem Solving Self Development Workplace Tools assistant business partner executive executive and assistant partnership procedures processes strategic partner struggles with partnership working in partnership working smarter working togetherHappy Monday! Fall is in the air and I love it.

2015 181

Revolutionary Insights Into Self-Leadership for Administrative Professionals

Office Dynamics

This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! After all, leaders are the people we work for, right? They guide the organization, make important decisions and steer the team toward success.

12 Days of Christmas Webinar: Mastering Exceptional Self Leadership for Assistants

Office Dynamics

Admin Assistant Training Assertive Leadership Self Development Workplace Tools 12 Days of Christmas administrative assistant assistant executive assistant free webinar professional development programs for assistants self leadershipIn this free webinar Joan Burge dives right into the important skills that any administrative professional needs to embrace to become an exceptional self-leader. We invite you to view the webinar replay: Mastering Self Leadership. Webinar Resources.

2016 119

The Top 3 Skills That Make Administrative Assistants Stand Out

Office Dynamics

When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. We know that investing in a comprehensive training program like World Class Assistant is a big decision. Administrative professionals are always asking us what it takes to really stand out in the workplace. After all, it’s a competitive market out there! If you really want to make a name for yourself and get ahead, it takes more than just skimming the surface.

2017 161

Qualities Of A Great Assistant

Office Dynamics

What qualities do assistants think you need to be a great assistant? Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas. I recently came across this list from one of my classes and wanted to share it. If you are an assistant reading this blog, check off the ones that describe you.

2015 164

Getting Things Done

Office Dynamics

Be assertive and ask for more details or get the bigger picture to reduce back and forth time or going off on the wrong tangent. The post Getting Things Done appeared first on Office Dynamics - Executive And Administrative Assistant Training. Assertive Conflict Resolution Organizational Skills Problem Solving Productivity Self DevelopmentGetting things done in the workplace is one of my favorite topics to speak on and write about.

2019 148

Assistants Must Excel at the Fundamentals

Office Dynamics

Also, when we conduct activities in our training classes with assistants and ask them what skills, attitudes, and behaviors are important for an assistant, 90 percent of the time they list the fundamentals. Assertive Attitude Communication Skills Productivity Self Development UncategorizedFrom Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018).

2018 181

Administrative Professionals Conference or Training Event Travel Tips

Office Dynamics

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. for a full day at a conference or training. The engineers often come into the room while I am at dinner or off to my training session.

Strategies for Advancing Your Career Outside of Administrative Services

Office Dynamics

Training Coordinator. Admin Assistant Training Administrative Professionals Day Administrative Professionals Week Assertive Career Management Creativity Interpersonal Skills Self DevelopmentDesigned by Freepik. My good friend and fellow expert in the administrative field, Julie Perrine, has a saying that goes something like this, “In admin, you can start here and go anywhere!”. Incidentally, if you don’t know Julie, you should.

2017 156

Looking Forward With Intention [Free Webinar for Assistants]

Office Dynamics

It’s hard to believe another year is nearly over. Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Perhaps you can relate to those feelings? This free monthly webinar series has given us the opportunity to get to know so many more of you than ever before.

2015 102

The Power of One

Office Dynamics

I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers. There was a lack of quality, meaty training for assistants. Welcome to May! Such a lovely time of year.

2017 145

Tactfully Voicing Your Opinion In The Workplace

Office Dynamics

Admin Assistant Training Assertive Attitude Career Management Communication Skills Difficult People Interpersonal Skills Motivators Professional Image Self Development Stress Management administrative assistant administrative professional adminskills career advice communication executive assistant Monday Motivators voice your opinion workplaceI hope you had a great week last week and were able to apply the tips I had for communicating with people from different generations.

2017 163

4 Ways To Get Noticed At Work

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Motivators Self Development administrative profession get noticed at work Joan Burge Monday Motivators Star Quest throwback visible assistantDon’t Get Lost In The Clouds … The Visible Assistant . Hello Monday Motivators! I hope you had a great weekend.

2015 163