Practically Perfect PA

SEPTEMBER 22, 2013

Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.

Training 100

Training Assertiveness Skills Confidence 100

Office Dynamics

MARCH 20, 2019

We provide executive assistant coaching on everything from being more assertive to professional image, communications, leadership, time management and building a partnership with the executive. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.

Assertiveness 200

Assertiveness Calendars Business Cards Budget 200

Office Dynamics

SEPTEMBER 4, 2019

Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. Speaking up. Learning to read your audience or the situation and adapt as necessary. Learn More and Register Here.

Assertiveness 157

Assertiveness Confidence Skills Training 157

Eat Your Career

APRIL 22, 2019

Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak up assertively. Always position the time it takes to learn something new as an investment.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

JUNE 12, 2019

Administrative assistants continue to struggle with how to keep up with all the demands placed upon them in a time-compressed world and yet maintain quality. Learn to scan information and determine which items really need attention. Getting things done in the workplace is one of my favorite topics to speak on and write about.

Assertiveness 198

Assertiveness Stress Management Training 198

Office Dynamics

APRIL 3, 2017

Shake things up! One way to stand out is to shake things up in a good way. If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. I have identified 3 levels of learning. Look at work and situations in a different light.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Speaks up in my team meetings and has brought additional insights into our group forums that are highly valued.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Success

DECEMBER 6, 2022

New Year’s resolutions are a chance to fire up the willpower that waned in the previous year. That resolve can go a long way—but only if it’s backed up by action items that are tailored to who we are and what motivates us to change. Fives, for instance, have trained themselves to live with less. Embrace failure,” Palmer says.

Goals 299

Goals Assertiveness Stress 2021 299

Office Dynamics

NOVEMBER 22, 2016

So did the revolutionary event live up to its billing? Continue pursuing opportunities to learn and be challenged. Step up to the plate and try something new. We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals. Without a doubt. Keep the momentum going!

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Practically Perfect PA

AUGUST 24, 2017

Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately. Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Organisation.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 25, 2016

It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. Every time I have the honor of teaching, I learn new things as well. I am always impressed at the great ideas people will come up with. when you let them! when you let them! You have not arrived!

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Hotel Shuttles: You need to find out if that hotel shuttle has specific times airport pick-up times. laughing and showing no consideration that you have to get up at 6:00 a.m.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

OCTOBER 9, 2018

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Hotel Shuttles: You need to find out if that hotel shuttle has specific times airport pick-up times. laughing and showing no consideration that you have to get up at 6:00 a.m.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Hotel Shuttles: You need to find out if that hotel shuttle has specific times airport pick-up times. laughing and showing no consideration that you have to get up at 6:00 a.m.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

APRIL 20, 2015

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. I can do what I do today because of what I learned during those 20 years. Why did I leave after 20 years?

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Giving up one thing for another just causes frustration and even misery. But this is all wrong.

2005 92

2005 Assertiveness Goals Social Media 92

Office Dynamics

APRIL 22, 2015

Business today is changing so rapidly that it is hard to keep up or keep track! What are the new skills admired and soon to be required of administrative professionals: Digital Savvy: learning semi-tech and self-publishing skills. Data Analysis: learning how to collect, analyze and synthesizing information to create solutions.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

APRIL 12, 2016

I’ve lost my mojo and fear speaking up when I should,” confessed Janet who recently stepped into a new position. That’s why I’m offering these seven strategies to help you speak up and speak your truth the next time you feel that your voice needs to be heard: Clarity is Key. Consider the price you’re paying for not speaking up.

UPS 100

UPS Confidence Learning Administrative Professionals 100

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Giving up one thing for another just causes frustration and even misery. But this is all wrong.

2005 82

2005 Assertiveness Goals Social Media 82

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. The 5 Pillars that create a full life, how to harmonize (not “balance”!) Pacific Time.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. No matter how frustrated or discouraged you might feel, don’t give up. Are you ready to give up talking to your manager because he or she never listens to you? Are you learning a new software program?

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

MARCH 21, 2017

A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”.

Skills 203

Skills Administrative Professionals 2017 Training 203

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. Listen and learn how someone pronounces their name, describes their identity and uses their pronouns. And when they are sharing their ideas or experiences, make sure you show compassion and empathy.

Skills 114

Skills Assertiveness Confidence 2021 114

LEADERASSISTANT.COM

SEPTEMBER 25, 2022

One of the criticisms I’ve faced over the years is that I’m not aggressive enough or assertive enough or maybe somehow, because I’m empathetic, it means I’m weak. It’s free to start gifting and you get a $20 credit when you sign up. LEADERSHIP QUOTES. I totally rebel against that. Jacinda Ardern (Prime Minister of New Zealand).

Gifts 52

Gifts Assertiveness Interviewing Email 52

My EA Career

APRIL 4, 2023

When I train and coach Executive Assistants, Personal Assistants and Administrative Professionals I ensure they are able to clearly articulate how their outputs (what they do), contribute to the outcomes and impacts of their team and organisation.

Administrative Professionals 52

Administrative Professionals Confidence Skills Expenses 52

Office Dynamics

OCTOBER 26, 2016

Though my career has evolved into training and development, I always feel most at home when surrounded by growth-oriented assistants. I shared my perspectives on unleashing the power of proactivity to set yourself up for future success. Joan taught us to be assertive and persistent, even in the face of naysayers.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Bonnie Low Kramen

SEPTEMBER 26, 2022

The quiet quitters do not feel empowered to assert themselves to their leaders about the root problems, so they justify their mediocre performance with thoughts such as; “ Why should I work so hard? In “ 9 to 5 ,” the staff kidnapped the executive and kept him captive in his office until he apologized and learned his “lesson.”

2004 52

2004 2022 Stress Assertiveness 52

Office Dynamics

MAY 1, 2017

We ended up having 120 assistants from 20 states attend our full day program, Building a Star Partnership, in Chicago at Shure Incorporated. I started administrative training in a few of the companies where I worked. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

SEPTEMBER 5, 2018

For 28 years, I have been teaching assistants to pay attention to the fundamentals such as meeting planning, travel planning, calendar maintenance, organizational skills, follow-up systems, time management, and communications. I never take for granted the basic ‘platform’ skills I learned in the early days as a speaker.

Calendars 223

Calendars 2018 Negotiating Skills 223

Office Dynamics

JUNE 12, 2018

I have applied for positions I was overqualified for and thankful for what I learned from them. A possible response could be – I will utilize any downtime researching professional development opportunities such as free or low-cost webinars, training, conferences, etc. Constant learning with gratitude is a state of mind.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.

Assertiveness 100

Assertiveness Training Administrative Professionals Mentoring 100

Office Dynamics

APRIL 26, 2017

The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. I often see this in my training classes. In today’s casual world, people are becoming quite slack in their writing, set up of emails, and attention to detail. If you’d like to learn more about our Blog-A-Thon you can do so here.

2017 230

2017 Goals Collaborate Training 230

Worxbee

APRIL 12, 2021

We’ve paired many executives and virtual executive assistants at this point, so we’ve learned a thing or two! They’ve adopted ideas like “who I’d like to have a beer with” in their hiring process, and ended up with a bunch of people who are very similar. The question is, how do you find them?

Skills 52

Skills Assertiveness Environment Learning 52

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 18, 2015

Follow-up Items. Training & Development. Discuss your training and development requirements with your executive. If you recently attended a seminar or training session, share the ideas you learned with your executive. You can also let your executive know whose work you have received. Special Projects.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

OCTOBER 28, 2009

The audience participated in group discussions on her ideas of: gain insight as to how to be visible without appearing self-serving: speak up -- offer ideas and solutions, ask questions, proactively manage conflict or frustrations. learn to promote yourself to the right people in the right way. Great program!

Assertiveness 100

Assertiveness Confidence Promotion Training 100

Office Dynamics

DECEMBER 8, 2015

Learning Highlights: As an attendee, you will learn…. Strategies for successfully managing up and getting your executive(s) to delegate more. Tools to train your executive how to leverage your talents (and sell the idea to even the most stubborn leaders!). How to manage up. Hint: There’s a difference!).

Administrative Professionals 100

Administrative Professionals Training Management Learning 100