Office Dynamics

AUGUST 6, 2019

I was quickly placing my laptop in the bin, folding my raincoat up, taking off my shoes, and putting my purse on the conveyer when all of a sudden, this young woman who had been in line behind me, stepped right in front of me with 2 suitcases and placed them on the conveyer. 7 essential action steps for becoming a more assertive assistant.

Assertiveness 213

Assertiveness Monster Travel Email 213

Eat Your Career

APRIL 22, 2019

Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. They need clear, confident instructions. When you identify a specific task you can or should take over for your executive, speak up assertively. Suggest a trial and review period.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

JANUARY 8, 2009

The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Standing up for your rights while respecting others’ rights. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness?

Assertiveness 100

Assertiveness Confidence Stress UPS 100

Practically Perfect PA

DECEMBER 4, 2014

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? I’m sure many of you have had a similar experience.

Training 100

Training Networking Assertiveness Expenses 100

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. More confidence when addressing conflict in a way that leverages relationships. Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Practically Perfect PA

AUGUST 24, 2017

Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately. Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Organisation.

Skills 188

Skills Assertiveness Agenda 2016 188

Success

DECEMBER 6, 2022

New Year’s resolutions are a chance to fire up the willpower that waned in the previous year. That resolve can go a long way—but only if it’s backed up by action items that are tailored to who we are and what motivates us to change. Fives, for instance, have trained themselves to live with less. Type Six: The Guardian.

Goals 299

Goals Assertiveness Stress 2021 299

Office Dynamics

APRIL 12, 2016

I’ve lost my mojo and fear speaking up when I should,” confessed Janet who recently stepped into a new position. That’s why I’m offering these seven strategies to help you speak up and speak your truth the next time you feel that your voice needs to be heard: Clarity is Key. Consider the price you’re paying for not speaking up.

UPS 100

UPS Confidence Learning Administrative Professionals 100

My EA Career

APRIL 4, 2023

When I train and coach Executive Assistants, Personal Assistants and Administrative Professionals I ensure they are able to clearly articulate how their outputs (what they do), contribute to the outcomes and impacts of their team and organisation. It’s about using your skills and expertise to help others succeed and achieve their goals.

Administrative Professionals 52

Administrative Professionals Confidence Skills Expenses 52

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Giving up one thing for another just causes frustration and even misery. Aren’t people tired of setting goals?

2005 90

2005 Assertiveness Goals Social Media 90

My EA Career

JULY 7, 2020

The slinky is the perfect metaphor for the way I encourage Executive Assistants that I train, coach and mentor to adapt and adjust to the impacts of Coronavirus. They need to be confident about their ability to assert and advocate for the needs of their business leader and their key stakeholders. Let me tell you why.

Assertiveness 52

Assertiveness Mentoring Skills Confidence 52

My EA Career

JULY 7, 2020

The slinky is the perfect metaphor for the way I encourage Executive Assistants that I train, coach and mentor to adapt and adjust to the impacts of Coronavirus. To do that they need to feel empowered and supported and have the skill and capability to manage up, down and cross the organisation to achieve outcomes. Let me tell you why.

Assertiveness 52

Assertiveness Mentoring Skills Confidence 52

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Giving up one thing for another just causes frustration and even misery. Aren’t people tired of setting goals?

2005 78

2005 Assertiveness Goals Social Media 78

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. A person who is feeling marginalized or excluded, tokenized or like an impostor may sideline themselves — by not speaking up, not contributing, not showing up.

Skills 114

Skills Assertiveness Confidence 2021 114

Small Business CEO

OCTOBER 27, 2011

Of course, it’s important to invest in PRINCE2 training and certification, as this gives individuals and teams the understanding of the methodology. Clear communication is essential for project managers, whether it’s having the confidence to present to senior stakeholders, writing a clear business case, or sharing ideas within a team.

Training 40

Training Project Management Negotiating Assertiveness 40

Office Dynamics

MARCH 21, 2017

A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. It will boost your confidence and your professional presence. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. Shift Your Paradigm.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

OCTOBER 28, 2009

The audience participated in group discussions on her ideas of: gain insight as to how to be visible without appearing self-serving: speak up -- offer ideas and solutions, ask questions, proactively manage conflict or frustrations. Tags: Admin Assistant Training Career Management. Great program!

Assertiveness 100

Assertiveness Confidence Promotion Training 100

Office Dynamics

AUGUST 26, 2009

This is about asserting one's needs in a positive, professional and firm manner. So if you don't say something up front (and maybe even a few times after), then don't expect the other person to change. . * This starts with confidence in knowing your rights. This is different than saying, "No!". Joan Burge.

Assertiveness 100

Assertiveness Confidence Training Skills 100

Office Dynamics

SEPTEMBER 21, 2015

Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues and clients: “I believe you’re right.” If you’re a careful listener, you’ll often hear people say something like, “I think/feel the best course of action is….”

Assertiveness 100

Assertiveness Confidence Skills Management 100

Practically Perfect PA

NOVEMBER 11, 2013

To complete a training course on web analytics and optimisation so that I can report on the data in a useful and meaningful way for the business to improve it’s online marketing and content. The methodology and any training for staff to be completed by Q2. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

To complete a training course on web analytics and optimisation so that I can report on the data in a useful and meaningful way for the business to improve it’s online marketing and content. The methodology and any training for staff to be completed by Q2. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

To complete a training course on web analytics and optimisation so that I can report on the data in a useful and meaningful way for the business to improve it’s online marketing and content. The methodology and any training for staff to be completed by Q2. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100

2014 Assertiveness Travel Suppliers 100

Loosely Speaking

APRIL 28, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Have you got game? If you’re a female executive, add that other balancing act, appropriate assertiveness versus perceived bitchiness, and you may find your carefully honed professionalism isn’t cutting it.

2004 100

2004 Assertiveness Confidence 2009 100

Office Dynamics

AUGUST 1, 2016

This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. People who feel defeated or alone in the world still have to wake up each morning and eke out a living like the rest of us. Try to empathize, even a little.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

AUGUST 26, 2009

This is about asserting one's needs in a positive, professional and firm manner. So if you don't say something up front (and maybe even a few times after), then don't expect the other person to change. . * This starts with confidence in knowing your rights. This is different than saying, "No!". Joan Burge.

Assertiveness 100

Assertiveness Confidence Management UPS 100

Office Dynamics

OCTOBER 28, 2009

The audience participated in group discussions on her ideas of: gain insight as to how to be visible without appearing self-serving: speak up -- offer ideas and solutions, ask questions, proactively manage conflict or frustrations. learn to promote yourself to the right people in the right way. Great program!

Assertiveness 100

Assertiveness Confidence Promotion Management 100

Office Dynamics

JUNE 12, 2018

A possible response could be – I will utilize any downtime researching professional development opportunities such as free or low-cost webinars, training, conferences, etc. I learned additional confidence and to speak up when the position’s duties radically changed within days of being hired.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

JULY 10, 2018

Communicate with your manager to ensure you both understand the expectations of your position and confidently discuss the future vision for you and your position. If applicable and your manager does not ask these or similar questions you should be comfortable enough to bring them up during your meeting.

Goals 202

Goals Stress Filing Email 202

Office Dynamics

APRIL 18, 2017

Regardless of what path you’re on, if you’re interested in moving up the ladder as an assistant, there are several strategies to better position yourself for success. You can’t expect to move up if you aren’t already fully and completely (even exceptionally) competent with the basic duties and responsibilities of the role.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Office Dynamics

APRIL 29, 2016

How to comfortably and confidently showcase your value. Many of you stepped up and shared some of your own notes, questions and links to help me recreate what was lost. How to build, deepen, and strengthen alliances within your network. Put your talents on display…in the right way!

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

Office Dynamics

DECEMBER 9, 2016

That ability to produce it quickly instills confidence in your skills and abilities. Even finding an extra five minutes a day to work on your organization skills will add up over time. Systems are made up of several or many different procedures. Being organized creates trust with your executive and those you support.

Travel 100

Travel Filing Forms Skills 100

Brilliantly Better

JUNE 22, 2010

Each and every day I woke up with the firm conviction that if I would be a successful business man, if I would make a lot of money and build an image of success, good things will happen. If the brain was trained to give a pre-established answer, it will most likely give it, of course, but fact is there is some reaction time.

2010 40

2010 AT&T Skills Travel 40