Office Dynamics

APRIL 5, 2017

Do you wish you were more confident? More assertive? However, my goal is to help them eliminate habits that aren’t serving them well and introduce new processes, procedure and protocol that will help them be more successful. Learn to be a catalyst for change in your organization and it will catapult your reputation.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. More confidence when addressing conflict in a way that leverages relationships. Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Learn as much as you can about the topic. More than anybody else in the meeting a minute taker needs to be listening 100 percent of the time (no falling asleep here!). Always take an extra pen.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

JULY 10, 2018

I’ve spoken with several assistants that have voiced frustration at the standard process. The process should actually be an exciting time to discuss progress and development goals that will help you maintain or create the position you want to excel in! I have personally experienced stress in the past too!

Goals 202

Goals Stress Filing Email 202

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Benefits of attending this course.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. I was at the Las Vegas airport in the security line and was in line to pass my carry on through the screening process.

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

AUGUST 1, 2016

I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. Be gentle in your persistence: It’ll reinforce your sincerity, likely earning their trust and a better attitude in the process. When You …………, then I.”

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 29, 2016

As an attendee, you will learn…. How to comfortably and confidently showcase your value. The application process is open to everyone. Do you struggle with getting people to notice you? You can view the replay of our webinar, Getting People to Notice You: Cultivating High Self-Esteem. Put your talents on display…in the right way!

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

Musings of a High-Level Executive Assistant

JUNE 14, 2015

I’ve written before on learning how to say no. And in consulting with some of the people above, I also realized a part of it was tied to self esteem/confidence, knowing what they wanted, or establishing priorities. or I’m listening; I just to need to process what you just said. Now, onto the reason for this post.

Self Esteem 40

Self Esteem Negotiating Assertiveness Confidence 40

Brilliantly Better

JUNE 22, 2010

So, I learned the rules , implemented them and become successful. All your education is filled with processes that will validate this script over and over. That we “learned&# something. Assess – Decide – Do In A Nutshell Assessment is the state in which you analyze, compare, learn and store your experiences.

2010 40

2010 AT&T Skills Travel 40

Office Dynamics

DECEMBER 9, 2016

That ability to produce it quickly instills confidence in your skills and abilities. Process your emails OUT of your inbox and into a TASK or CALENDAR appointment so you get them into your system for follow up, tracking, and completion. Being organized creates trust with your executive and those you support.

Travel 100

Travel Filing Forms Skills 100