Agencies AT&T Customer Service Phones 
Service Untitled
MAY 21, 2013
No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service.
Service Untitled
SEPTEMBER 16, 2013
This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?
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Service Untitled
JUNE 21, 2011
Please don’t hang up.&# So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint.
Service Untitled
JULY 20, 2012
The non emergency city and local call centers of 3-1-1 are a popular one-stop shopping conduit for citizens to report or question issues relating to city services. The City of Philadelphia initiated their 3-1-1 Contact Center in 2008 with the promise of becoming a national leader in customer service. photo by: Highways Agency.
Service Untitled
AUGUST 8, 2011
The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. Client satisfaction hasn’t changed; it’s only the delivery method.
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.
LEADERASSISTANT.COM
OCTOBER 29, 2023
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!
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