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The importance of customer service in city government

Service Untitled

In Palm Beach County where I live and in many other cities, you can use an online form or mobile application known as SeeClickFix, and submit such problems as broken parking meters, street lights, community alerts, etc. By 2012, city records show the service has handled 4.5 photo by: Highways Agency. million contacts.

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Finding a real person when contacting customer service

Service Untitled

Please don’t hang up.&# Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Of course that didn’t happen, and so the maze of hitting buttons and frustration began; I just wanted someone to help me with my problem.

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Introducing the SUCCESS 125

Success

Tarrent-Arthur and Helen Cummings-Henry saw COVID-19 as an opportunity to form Righteous Uplifting Nourishing International, a global nonprofit organization whose message is to change lives one soul at a time. So, we asked you, our readers, to nominate the people who have made long-lasting, positive change in your life. Jean Accius.

Mentoring 312
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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Visit ezcater.com/leaderassistant to find out more.

AT&T 72
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Experience vs. a university degree part two

Practically Perfect PA

Yes, NVQ’s in Customer Services and Business Administration. I love learning, and I don’t think that you can ever know enough. Yes – NVQ in Customer Service. You don’t need to have prior experience in a desk job either I believe. Also attended general Excel/Word/Powerpoint courses.

IAAP 100
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Small Business World News Round-up - 2009/11/17

The Small Business Blog

As Jeff Glor reports, many small businesses aren’t offering paid sick days, so they must keep germs to a minimum. Proposed City Cut in Small Business Aid Stirs Backlash : Agencies that help small businesses say they need more assistance, not less, in hard times. You want a little more. You want the whole tree."

2009 100