LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

Office Dynamics

AUGUST 20, 2019

It has nothing to do with your title or pay grade; it’s about who you are as a professional. The wow factor is a term we use in the World Class Assistant™ Certification and Professional Designation program to describe the powerful executive presence that the most successful administrative professionals exude.

Administrative Professionals 222

Administrative Professionals Skills Training Stress 222

Office Dynamics

MARCH 20, 2012

I have been hosting the Annual Conference for Administrative Excellence for 19 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. for a full day at a conference or training. Be assertive in a professional fashion.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

DECEMBER 2, 2016

The challenge may come when you realize there are a plethora of training programs, conferences, webinars and other learning events for administrative assistants and executive assistants. Our conference and World Class Assistant™ our very different learning events. Conferences for Administrative Professionals.

Administrative Training 100

Administrative Training Training 2017 Goals 100

Jen Lawrence

NOVEMBER 8, 2018

Whether you’re an administrative professional looking for a way to validate your skill set or a manager looking to contribute to your admin’s professional development ( thank you, thank you, thank you ), certification is the perfect step. Verification of skills and knowledge level against an industry standard.

Administrative Professionals 40

Administrative Professionals Project Management IAAP Skills 40

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • How to ask for a raise or promotion. •

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

MARCH 20, 2012

I have been hosting the Annual Conference for Administrative Excellence for 19 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. for a full day at a conference or training. Be assertive in a professional fashion.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

MARCH 17, 2017

It has nothing to do with your title or pay grade; it’s about who you are as a professional. The wow factor is a term we use in the World Class Assistant™ certificate program to describe the powerful executive presence that the most successful administrative professionals exude. They are World Class Assistants.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Office Dynamics

MARCH 7, 2018

We regularly see interest in our certificate-based designation programs, World Class Assistant Certification program or our Star Achievement Series® Certification and Designation curriculum. This proves assistants are getting serious about their career and training and HR departments are valuing continued education for this role.

Administrative Professionals 187

Administrative Professionals Training Interviewing Resume 187

Office Dynamics

DECEMBER 11, 2019

Optimization is like administrative skills and attitudes on steroids (in a good way!). When I read the definition of optimization, I immediately think of two things: Part of my “job” is being brought into companies by senior leaders to help make their administrative partners function at their best. The idea is.

Administrative Professionals 189

Administrative Professionals 2020 Skills Gifts 189

Office Dynamics

JULY 26, 2013

Who says training has to be boring? Training can and should be fun. Good training encourages creativity, imagination, exploration and stepping outside your comfort zone. It should incorporate ample opportunity for skill practice. That is why live sessions are so terrific, especially for interpersonal/soft skill training.

Training 100

Training Administrative Professionals Skills Learning 100

Office Dynamics

JUNE 5, 2013

One thing that bugs me as a 22-year corporate trainer trying to instill confidence in administrative professionals is when I am teaching a class whereby I have assigned leaders for each table and they delegate their role to another person at their table instead of taking on the role themselves.

Skills 100

Skills Confidence Administrative Professionals AT&T 100

Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Hidden anger or resentment will create barriers. Best of luck!

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

MAY 3, 2018

Unfortunately, burnout is real, it’s draining, emotional, stressful and typically affects both professional and personal lives. As an administrative professional for the past 20 plus years, I have learned how important it is to avoid burnout in one of the largest career fields in the world. Connection brings comfort and control.

Administrative Professionals 189

Administrative Professionals Stress Environment Retirement 189

Office Dynamics

APRIL 25, 2016

I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. As always, we had a small group creating a very intimate experience.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

FEBRUARY 5, 2015

What you can expect Joan to touch on: • building your professional development plan, • promotions, • seeing the BIG picture, • approaching your career with a positive attitude, • ask specific questions regarding your professional development challenges as an administrative professional, • and much more.

2015 100

2015 Administrative Professionals Training Skills 100

Office Dynamics

OCTOBER 9, 2018

I have been hosting the Annual Conference for Administrative Excellence for 25 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. for a full day at a conference or training. Be assertive in a professional fashion.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

All Things Admin

MARCH 20, 2024

So, you end up doing a lot of manual work that could be automated if you had more training in this area. If you take a couple Excel classes, learn how to streamline the report assembly process, and save yourself at least an hour per week, that’s 50+ hours over the course of the year. With a Powerful Professional Portfolio.

Mentoring 52

Mentoring Administrative Professionals 2024 Goals 52

Office Dynamics

JUNE 9, 2010

I am so excited and happy for many administrative professionals whose companies have finally had an epiphany about the value of on-site professional development as a necessary component of administrative excellence. The first of 4 classes (which will be taught in 4 months) was a huge success.

Training 100

Training Administrative Professionals Skills 2010 100

Office Dynamics

JUNE 9, 2010

I am so excited and happy for many administrative professionals whose companies have finally had an epiphany about the value of on-site professional development as a necessary component of administrative excellence. The first of 4 classes (which will be taught in 4 months) was a huge success.

Training 100

Training Administrative Professionals 2010 Skills 100

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. I recently came across this list from one of my classes and wanted to share it. Good communication skills. Organization skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Eat Your Career

JUNE 12, 2017

Possessing it demonstrates expert-level mastery of the skills required to leverage systems like Excel, Word, and PowerPoint. It makes sense that employers are willing to pay a bit more for administrative professionals who have already proven their advanced proficiency in these areas. That’s how you earn the rewards.

OfficeTeam 230

OfficeTeam PowerPoint Skills Administrative Professionals 230

Office Dynamics

APRIL 10, 2016

As the years passed, I raised my children as a working Mom while adding new skills, learning new technologies, etc. I experienced a few bumps in the road but felt fairly secure that I was good at what I did and had all the skills necessary to be successful. Wow, an organization that was actually focused on administrative professionals!

Medical 100

Medical Administrative Professionals 2013 Learning 100

Office Dynamics

JUNE 26, 2014

Founded by CEO Joan Burge, Office Dynamics International reached its 24th year of providing the most trusted certification and training systems for peak performance of administrative professionals. The first trend is the understanding that executive productivity relies on skillful administrative support.

Administrative Professionals 100

Administrative Professionals International Training Agenda 100

Office Dynamics

MARCH 4, 2014

Young, fresh, with a new bold look, our website offers haute style for up and coming executive assistants and administrative professionals! We bring you the best of the best with a plethora of bold, modern resources and our passionate commitment to the administrative profession, setting us apart from anyone else.

Administrative Professionals 100

Administrative Professionals 2014 Administrative Training International 100

Office Dynamics

APRIL 19, 2010

Consider taking on learning these new skills: Foreign Language: Learn Spanish. The friend in the field also told me their call board can receive up to six requests per day for an administrative assistant that is bilingual in Spanish. Again, if you don’t have access to training at your workplace- take a class.

Skills 100

Skills Learning 2011 Phones 100

Office Dynamics

APRIL 19, 2010

Consider taking on learning these new skills: Foreign Language: Learn Spanish. The friend in the field also told me their call board can receive up to six requests per day for an administrative assistant that is bilingual in Spanish. Again, if you don’t have access to training at your workplace- take a class.

Skills 100

Skills Learning 2011 Phones 100

Office Dynamics

SEPTEMBER 15, 2014

I have been in the adult education/learning/training business for 24 years, mostly working with administrative professionals of all walks of life. I can’t tell you how many times I have heard an assistant tell me she or he is too busy to attend a class. Joan Burge learning Monday Motivators training'

Learning 100

Learning Administrative Professionals Training 2015 100

Office Dynamics

MARCH 5, 2015

Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books. Joan and her team portray a highly professional image.

Administrative Professionals 100

Administrative Professionals Training 2014 Equipment 100

Office Dynamics

DECEMBER 16, 2016

In this webinar we get to dig in deep with Chrissy Scivicque about what the skill “proactive” really is. What does it look like, how do you acquire and build this skill and so much more. Watch the Replay: The Proactive Professional with Chrissy Scivicque. How do you actually develop this skill?

2017 100

2017 Administrative Professionals 2016 2014 100

Office Dynamics

MARCH 12, 2015

97% of administrative professionals are female. Again, use positive communication skills. Benefits of Attending the World Class Assistant Certificate Program (as shared by course participants). Select Your World Class Assistant Training Dates Today. Joan Burge.

Assertiveness 100

Assertiveness Self Esteem Training Stress 100

Office Dynamics

APRIL 20, 2013

This series stemmed from questions I was getting from our readers, friends and fans about what it is like to work with Joan, how do I plan our annual conference for administrative excellence and other administrative professionals training events, and what my top tips for assistants are.

Administrative Professionals 100

Administrative Professionals Project Management Skills Training 100

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Star and World Class Assistants think before they speak, in most instances.

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

APRIL 9, 2015

I am sharing with you advice that I give in my live onsite training classes and my World Class Assistant™ high-end boot camp held in Las Vegas. Because it will keep you energized about going to work and build your bag of skills. That was because of his previous training with his past assistants. A real win-win.

Gifts 100

Gifts Training Administrative Professionals Management 100

All Things Admin

DECEMBER 8, 2020

You’ll develop interpersonal skills like collaboration, flexibility, motivation, and patience. You’ll learn better time management and problem-solving skills. It wasn’t until a home economics class in college that I realized it wasn’t difficult for me at all! I’ve always loved to sew.

Social Media 98

Social Media Administrative Professionals Expenses Collaborate 98

Office Dynamics

JANUARY 10, 2013

This may be a valid concern; after all, much of the work done by administrative assistants in the past can now be accomplished by office automation equipment or advances in technology software. Despite that, more work for administrative professionals can be found in an office setting than you might assume.

Administrative Professionals 100

Administrative Professionals Equipment 2020 Skills 100