LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

Office Dynamics

DECEMBER 2, 2016

The challenge may come when you realize there are a plethora of training programs, conferences, webinars and other learning events for administrative assistants and executive assistants. Our conference and World Class Assistant™ our very different learning events. Conferences for Administrative Professionals.

Administrative Training 100

Administrative Training Training 2017 Goals 100

Jen Lawrence

NOVEMBER 8, 2018

Whether you’re an administrative professional looking for a way to validate your skill set or a manager looking to contribute to your admin’s professional development ( thank you, thank you, thank you ), certification is the perfect step. Clear indication of administrative intent and commitment.

Administrative Professionals 40

Administrative Professionals Project Management IAAP Skills 40

Office Dynamics

MARCH 20, 2012

I have been hosting the Annual Conference for Administrative Excellence for 19 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. for a full day at a conference or training. Request to speak to the “Manager on Duty.”.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

AUGUST 20, 2019

It has nothing to do with your title or pay grade; it’s about who you are as a professional. The wow factor is a term we use in the World Class Assistant™ Certification and Professional Designation program to describe the powerful executive presence that the most successful administrative professionals exude.

Administrative Professionals 222

Administrative Professionals Skills Training Stress 222

Office Dynamics

JUNE 4, 2015

ADMINISTRATIVE TRAINING PIONEER, OFFICE DYNAMICS INTERNATIONAL, CELEBRATES UNLIKELY 25-YEAR ANNIVERSARY. Las Vegas (June 4, 2015) – Office Dynamics International, the globally recognized authority for administrative training and development, is celebrating its 25 th year in business this week. says Burge.

Administrative Training 100

Administrative Training Training International 2015 100

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. Hone Your Professional Trademark. After all, it’s a competitive market out there!

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

MARCH 7, 2018

We regularly see interest in our certificate-based designation programs, World Class Assistant Certification program or our Star Achievement Series® Certification and Designation curriculum. This proves assistants are getting serious about their career and training and HR departments are valuing continued education for this role.

Administrative Professionals 187

Administrative Professionals Training Interviewing Resume 187

Office Dynamics

MAY 3, 2018

Unfortunately, burnout is real, it’s draining, emotional, stressful and typically affects both professional and personal lives. As an administrative professional for the past 20 plus years, I have learned how important it is to avoid burnout in one of the largest career fields in the world.

Administrative Professionals 189

Administrative Professionals Stress Environment Retirement 189

Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

MARCH 17, 2017

It has nothing to do with your title or pay grade; it’s about who you are as a professional. The wow factor is a term we use in the World Class Assistant™ certificate program to describe the powerful executive presence that the most successful administrative professionals exude. They are World Class Assistants.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Office Dynamics

JULY 7, 2009

I’m happy to say that we have seen an increase in interest from companies who want to provide some type of training for their administrative professionals later this year. Here are some things you need to keep in mind: Be specific as to what type of training you want. Is it an external class? Internal class?

Training 100

Training Administrative Professionals 2010 International 100

Office Dynamics

APRIL 25, 2019

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

JULY 7, 2009

I’m happy to say that we have seen an increase in interest from companies who want to provide some type of training for their administrative professionals later this year. Here are some things you need to keep in mind: Be specific as to what type of training you want. Is it an external class? Internal class?

Training 100

Training Administrative Professionals 2010 International 100

Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Here are some of the things I hear assistants, secretaries and managers say: “I would dress better if they paid me more money.”.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

All Things Admin

MARCH 20, 2024

Now, we wonder how we ever managed to get anything done with it. When you do achieve operational gains, be sure to document and share those with your manager. So, you end up doing a lot of manual work that could be automated if you had more training in this area. And make sure it’s noted in your annual performance review.

Mentoring 52

Mentoring Administrative Professionals 2024 Goals 52

Office Dynamics

AUGUST 11, 2013

I observed my managers and how they handled stress, managed conflict, kept all the balls in the air, and never missed a beat. I also observed the managers who weren’t so successful and avoided any of their nonproductive habits. Look into a class for fall. Every day I find something to learn. Learn from co-workers.

Administrative Professionals 100

Administrative Professionals Mentoring AT&T Learning 100

Office Dynamics

OCTOBER 9, 2018

I have been hosting the Annual Conference for Administrative Excellence for 25 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. for a full day at a conference or training. Request to speak to the “Manager on Duty.”.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

JUNE 9, 2010

I am so excited and happy for many administrative professionals whose companies have finally had an epiphany about the value of on-site professional development as a necessary component of administrative excellence. The first of 4 classes (which will be taught in 4 months) was a huge success.

Training 100

Training Administrative Professionals Skills 2010 100

Office Dynamics

APRIL 25, 2016

I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. As always, we had a small group creating a very intimate experience.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

APRIL 18, 2019

Learn more administrative professional skills that will launch you further into career success by attending our World Class Assistant™ course and obtaining the Certified World Class Assistant designation. Share some of your organization skills, tips, and tricks in the comments below.

Skills 223

Skills Filing Administrative Professionals Travel 223

Office Dynamics

JUNE 9, 2010

I am so excited and happy for many administrative professionals whose companies have finally had an epiphany about the value of on-site professional development as a necessary component of administrative excellence. The first of 4 classes (which will be taught in 4 months) was a huge success.

Training 100

Training Administrative Professionals 2010 Skills 100

Office Dynamics

JUNE 26, 2014

Founded by CEO Joan Burge, Office Dynamics International reached its 24th year of providing the most trusted certification and training systems for peak performance of administrative professionals. Their nearly quarter century of experience has allowed them to identify critical new trends in human capital management.

Administrative Professionals 100

Administrative Professionals International Training Agenda 100

Office Dynamics

FEBRUARY 5, 2015

What you can expect Joan to touch on: • building your professional development plan, • promotions, • seeing the BIG picture, • approaching your career with a positive attitude, • ask specific questions regarding your professional development challenges as an administrative professional, • and much more.

2015 100

2015 Administrative Professionals Training Skills 100

Office Dynamics

APRIL 8, 2015

We have received numerous requests from assistants for permission to view our recorded or live webinars with their administrative peers or team. Here’s some advice on how you can make training for your administrative team fun. You and your administrative team can productively attend webinars and online courses: .

Learning 100

Learning Administrative Professionals Training Calendars 100

Bonnie Low-Krayman

DECEMBER 22, 2023

The workplace of 2023 is one where managers want staff back in the office and staff are struggling to comply while holding onto their flexible schedules. Managers are being tested as never before. Managers are being tested as never before. There is a growing conflict brewing in many companies.

2023 52

2023 2024 2019 Negotiating 52

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • We have about 5 spaces left for our fall 2015 class.

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. I recently came across this list from one of my classes and wanted to share it. Excellent time management skills. Accountable.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

APRIL 14, 2016

Far too often, administrative professionals have a reputation of displaying jealousy. This does not look good in the eyes of management and diminishes the profession. It means when a peer comes to you and says, “I am so excited; I achieved the completion of an entire 8-week class.” You reply, “Great job!

Administrative Professionals 100

Administrative Professionals Gifts Confidence Management 100

Office Dynamics

MARCH 4, 2014

Young, fresh, with a new bold look, our website offers haute style for up and coming executive assistants and administrative professionals! We bring you the best of the best with a plethora of bold, modern resources and our passionate commitment to the administrative profession, setting us apart from anyone else.

Administrative Professionals 100

Administrative Professionals 2014 Administrative Training International 100

Office Dynamics

SEPTEMBER 15, 2014

I have been in the adult education/learning/training business for 24 years, mostly working with administrative professionals of all walks of life. I can’t tell you how many times I have heard an assistant tell me she or he is too busy to attend a class. Joan Burge learning Monday Motivators training'

Learning 100

Learning Administrative Professionals Training 2015 100

Eat Your Career

JUNE 12, 2017

It makes sense that employers are willing to pay a bit more for administrative professionals who have already proven their advanced proficiency in these areas. Furthermore, any company can put a series of classes together and call them a certification program. Simply “being certified” is not necessarily special anymore.

OfficeTeam 230

OfficeTeam PowerPoint Skills Administrative Professionals 230

Office Dynamics

MARCH 5, 2015

Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books. Joan and her team portray a highly professional image.

Administrative Professionals 100

Administrative Professionals Training 2014 Equipment 100

Office Dynamics

APRIL 9, 2015

I am sharing with you advice that I give in my live onsite training classes and my World Class Assistant™ high-end boot camp held in Las Vegas. When I get really busy speaking and training and we get caught up in business, we can easily stop meeting. Does your manager really know all you are capable of doing?

Gifts 100

Gifts Training Administrative Professionals Management 100

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

APRIL 26, 2017

I often see this in my training classes. Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? Don’t be a surface thinker.

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2017 Goals Collaborate Training 230

Office Dynamics

FEBRUARY 25, 2015

Having developed a highly respected Certification of her own (World Class Assistant), Joan is well versed on the ins and outs of what’s involved, the various types offered, and the kind of administrative professional who benefits most from such training. What is a professional certification?”.

Administrative Professionals 100

Administrative Professionals PowerPoint 2015 Training 100