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All the free training we offer in one place!

Office Dynamics

Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more.

Training 100
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Qualities Of A Great Assistant

Office Dynamics

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. What qualities do assistants think you need to be a great assistant? Over the years, I have collected more than 300 ideas.

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The Power of One

Office Dynamics

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I started administrative training in a few of the companies where I worked.

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Secretary vs Assistant – do they think differently?

Office Dynamics

it can be a big thing in how non-administrative professionals view the role. Assistants/secretaries don’t need training.”. “I Be assertive. In our workshop, we define World Class Assistant as someone who is on the cutting edge; leads the way; always strive for improvement and excellence; is a risk-taker and more.

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5 Ways to Be a Value-Added Employee

Office Dynamics

I’m not sure if you know that 80% of my work is onsite training for administrative office professionals so I do a lot of traveling, in fact, 100% of my clients are out of state. Observing administrative professionals at work is one of my greatest moments. I see employees in action in their environments.

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Revelations from the Revolution at the Conference for Administrative Excellence

Office Dynamics

As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. Though my career has evolved into training and development, I always feel most at home when surrounded by growth-oriented assistants. People are always more comfortable with silence.

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Let the Teacher Teach

Office Dynamics

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. Do you non-assertively offer advice to others? Who can you teach?