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NEWS RELEASE: Star Achievement Series Has Gone Public

Office Dynamics

Certified Executive Administrative Professional ( CEAP ) curriculum-based designation is awarded to those students communicating their interest to apply. Presentation of Certificates. Presentation of Certificates. ?. Align professional goals with organizational and department goals. Star Achievement Series®.

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Have You Reached A Career Plateau? How to Regain Control

Office Dynamics

The key is to present not only the concern that you’re overworked, but also one or more potential solutions. Shelagh Donnelly is the founder and publisher of Exceptional EA ( [link] ), an online resource for administrative professionals that’s read in more than 130 countries. Approaching Burnout.

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The Office Professionals Code of Conduct

The Office Professionals Place

Below is the office professionals code of conduct. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development.

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A Test of Your Professionalism: Will You Pass?

The Office Professionals Place

Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. Need a speaker/presenter? Let them have their words. Do not interrupt. Seek answers. February 26, 2010 5:03 PM ??

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Managing the Micromanager

The Office Professionals Place

Take notes When presented with a new project or update, get a pen and notepad and take notes. Provide assurance and be assertive. Need a speaker/presenter? Asking questions and providing a summary of the response gives the manager assurance that you understand the project. Contact Ms. Worklife Line Chat Every Monday at 7 p.m

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“EAs Need Better Press.” Agreed. Solving the EA PR Problem Once and For All

Bonnie Low Kramen

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. Be present in your manager’s email signature. She is on the Editorial Board and a columnist for Executive Secretary Magazine and is a contributing writer to many other international publications.

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If You Want Something Done, Thank Others for What They Do

The Office Professionals Place

If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Need a speaker/presenter? This requires some planning and organization on your part, but even the most organized individual has emergencies. Contact Ms. Dewoun Hayes at worklifecoach@excite.com for more information.

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