Success

MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Then she returns the ticket to the customer, who resumes shopping. Do your homework.

Email 279

Email Customer Service Gifts Purchasing 279

Ideas.Ted

JULY 8, 2021

Rich Leigh, whose Gloucester firm Radioactive PR moved to a four-day week in 2019, told me, “I can’t move for great resumes from great people” who were wanting to escape London but remain in the industry. Synergy Vision, a London-based medical and health care communications company, introduced a four-day week in late 2018.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Laughing all the Way to Work

DECEMBER 12, 2009

Bureau of Labor Statistics estimates that employment of executive secretaries and administrative assistants will increase 13 percent between 2008 and 2018, meaning more people will be seeking advice like yours as well as education in the field. Patricia, you offer great advice for those starting out in the administrative assistant field.

Time Zones 100

Time Zones IAAP International 2009 100