Make or Break Moments

FEBRUARY 8, 2010

With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from customers. Customer-focused communication, like Toyota is using in their ads is the best. Accelerators that stick and brakes that don’t work. Communication is key.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

Have you looked at the possibility of reinventing what you offer your customers? I guarantee your customers needs have changed – have you? Apple is another example that Harvard Business Review wrote about in their article Reinventing your Business Model. is celebrating their 35th year in business.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 12, 2010

I reviewed the hardware list, the parts list, the instructions and the diagrams. How many customers call customer service for clarification? It is a Dorchester bed. It comes in three big boxes. I look for a corresponding “*&# and I found one in a diagram that showed a metal bracket – no spring visible.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 6, 2010

One speaker offered to review and make recommendations for improving your website for FREE – her way of giving back to the audience. When we collaborate – the customer wins. The hallway conversation was all about “how can we collaborate to make each other better?&# “What can I do for you today?&#

Collaborate 100

Collaborate Customer Service 2009 2008 100

The Small Business Blog

NOVEMBER 2, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? The way people enteract with eachother either as a customer or shop owner is conveying a message. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MARCH 7, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Review the handbook at regular intervals to examine whether it needs updating. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 14, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 2, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

Networking 100

Networking 2007 2008 2006 100

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

Social Media 40

Social Media Customer Service Etiquette 2010 40

The Small Business Blog

MAY 30, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Let me know when your book is out I could write a review. You want the whole tree." 1 week ago More updates. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 29, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Thank You Danette Eric Said on May 6th, 2009 at 4:31 pm Could you please answer the question? You want the whole tree." 1 week ago More updates.

2008 100

2008 2007 2009 2006 100

The Office Professionals Place

AUGUST 13, 2009

Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Lets grow together! Great post, Dewoun!

IAAP 100

IAAP Filing Administrative Professionals Skills 100

The Small Business Blog

NOVEMBER 23, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Data Computer Security Said on June 30th, 2009 at 10:13 am If you are not sure whether it is virus or spyware/adware, try Hijackthis.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

NOVEMBER 19, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Sell Said on May 26th, 2008 at 7:30 am Nice review. Medisoft Software Said on June 13th, 2009 at 8:07 am It seems that Winweb is a great way to go.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

FEBRUARY 2, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? That’s pretty interesting… Thomas Said on April 15th, 2009 at 11:57 pm Thank you for your insight. You want the whole tree."

2008 100

2008 2007 2009 2006 100

The Small Business Blog

MARCH 30, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Wass, that first appeared in the November-December 1974 Harvard Business Review, Management time: Who’s got the monkey?&#. You want the whole tree."

Management 100

Management 2007 2008 2009 100

The Small Business Blog

AUGUST 15, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Mark-up – make sure you review your mark-up on a regular basis to protect your margins. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

OCTOBER 28, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Company Registration Agent Said on May 26th, 2009 at 12:51 pm Great information. You want the whole tree." 1 week ago More updates. Great post!

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 29, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? lyndsey Said on January 15th, 2009 at 5:45 am hey Stefan, I like this find! You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JANUARY 22, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Keep overheads to a minimum, review and change your suppliers if there not giving you the best value for money and service. You want the whole tree."

2008 100

2008 2007 2009 2006 100

The Small Business Blog

OCTOBER 18, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? i ‘ve got my goal is business managements can attract more customers from your first customer. You want the whole tree." Great post!

2007 100

2007 2008 2009 2006 100

Stephanie LH Calahan

JULY 1, 2011

The other day I was working with a new strategy client and we were reviewing her client sales and communication processes. What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service!   I'll also share that your customer service is fast! 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

OCTOBER 17, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Stefan Töpfer Said on October 1st, 2009 at 11:27 am I agree very much with this statement. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 11, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My company has had several magazine reviews and newspaper articles written about my success and personal achievement as a woman in business.

2008 100

2008 2009 2007 2010 100

The Small Business Blog

OCTOBER 1, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? THE SMALL BUSINESS BLOG » Blog Archive » Book Review: Duct Tape Marketing by John Jantsch Said on November 4th, 2007 at 10:24 am [.]

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MAY 8, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Jason Holden Said on February 6th, 2009 at 11:31 am As you sign everything you are personally responsible, unless it can be proved the accountant was negligent.

2006 100

2006 2009 2007 2008 100

Make or Break Moments

FEBRUARY 1, 2010

As he reviews the details of the conversation, which didn’t go well for either party, he realizes something: “…I could easily see that I had failed to establish rapport at the top of the call. I am the Queen of doing seven things at once and inevitably doing none of them well.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 15, 2010

He wanted Harvard Business Review and I offer People Magazine. Make sure you are the right solution for your customer – you’ll both be happier. A website project for a company managing liquidation sales. The guy was awesome. The company terrific. The challenge was in writing styles. But it was stressful for both us.

Customer Service 100

Customer Service 2009 2008 2005 100

The Small Business Blog

FEBRUARY 9, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 16, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Any individual or company who are looking for such services are welcome to get in touch with us,we will love to help. You want the whole tree."

2007 100

2007 2008 2009 2006 100