Remove 2009 Remove Customer Service Remove Phones Remove Process
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Is Customer Service Part of Your Business Process?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?

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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk FPB and Accept Cards LTD help firms save money an merchant services : The FPB is helping small businesses cut adrift by the providers of credit card merchant services or struggling with the cost of processing card payments.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Sustainability and Passion to Succeed Drive SME Business Growth : Transparency and Smooth Processes Help Achieve Sustainability. OnlineOffice: Overview Get the Flash Player to see this player. External Links External Links SynergyOne.co.uk

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Does Your Website Content Build Relationships?

Make or Break Moments

Posted by Deborah Chaddock Brown on December 21, 2009 under Communication , Connecting Moments , Websites | Be the First to Comment One of the primary services of my company AllWrite Ink is providing content for websites that connects with the reader.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)