Professional Assistant Blog

SEPTEMBER 14, 2007

Home About Me Advertise Outsourcing - Good or Bad? By The Professional Assistant on Friday, September 14, 2007 Filed Under: Organize , Prioritize , Productivity D oes your firm want to save money? Everyone could use a little more green in their wallets.

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Professional Assistant Blog

AUGUST 13, 2008

Of course, the rest of us had to follow this schedule and would have to take time off during these periods. In this case, I dont have to worry about taking extra days off, since I dont really follow the religious holidays that I was brought up with, which in turn, are part of the regular holidays that come up each year.

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Microsoft Outlook Holidays 2008 Calendars 100

Professional Assistant Blog

JANUARY 18, 2008

If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. You usually are the main source of contact for any and all questions in your department, including clients asking questions.

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Professional Assistant Blog

JANUARY 4, 2008

Its a great piece of software that will help you and you marketing department figure out the best course of action to increase your sites popularity. We use SmarterStats to review our page views, hits, resolved IP addresses, etc.

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Office Dynamics

NOVEMBER 19, 2015

Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. Of course, you know about our Office Dynamics Blog because you’re reading a post right now. You’ll find even more training videos by Joan Burge here.

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Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Do you feel that you could be helping the client even if you dont know the answer to their issue right away? This happens so often within large corporations, since most of them care only about the bottom line - money! Keep in mind that they are the ones that are paying your salary.

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Professional Assistant Blog

MARCH 27, 2008

Add New, of course, would be used to add a brand new contact. Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book.

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Professional Assistant Blog

MARCH 28, 2008

Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, T ake care - of your clutter!

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Professional Assistant Blog

AUGUST 28, 2007

Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Here are the basic rules to do this: Start off with something positive, such as you have been working hard on whatever project you want to mention and show some results of this. and would like to get their help on getting these done.

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Professional Assistant Blog

DECEMBER 11, 2007

If there are some negative feedback, let them go, it builds conversations (of course take out the spam) 2. 3comments for this post Chris Salazar Good points. Id like to add two important notes: 1. Enable comments and like you said do not screen them. No ghost writing.

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Professional Assistant Blog

JANUARY 15, 2008

There is life outside of the office, but of course, you need to go to work to get your bread and butter. You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way. Work is work, which can definitely be fulfilling, which I have to admit, is great in my life.

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Professional Assistant Blog

JULY 16, 2008

Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. If you are in a different country, I can try to find you some others as well. This definitely helped my position.

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Professional Assistant Blog

OCTOBER 30, 2008

This, of course, is heaven to some, but like me, cant stand being bored. By The Professional Assistant on Thursday, October 30, 2008 Filed Under: Meetings , Organize , Productivity D o you find yourself being bored out of your mind at times with nothing to do?

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Professional Assistant Blog

MARCH 3, 2008

Of course, the inverse also works. The key to quick transitions, I’ve found, is to keep local copies of all emails. I route my email accounts through Outlook so there are hard copies of everything just in case. I even do this with my Gmail accounts.

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2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Are you a seasoned veteran like myself (well, this is what people tell me)?

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? We really dont have an excuse because it is becoming increasingly easy to take courses online. I have had great experiences learning online in interactive courses. One question I have about this entry is where do you find online courses.

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Professional Assistant Blog

MARCH 20, 2008

Our jobs are not limited to just being a “secretary” We may need to look at courses that will help us reach our goals, but the possibilities can be endless when we think outside the box. They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in.

2008 100

2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. The good thing about on-line courses, is anyone can do it from anywhere. Lets enjoy our day together.© I have found them to be really helpful.

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Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Of course, the reason could have been that I was up all night with a sick child or wasnt feeling well myself or I just had an argument with my spouse and was still stewing about it. Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said.

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Time Zones 2009 IAAP Administrative Professionals 100

The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Lets grow together!

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Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, be sure to check with your co-worker first before providing his or her information. Who are you?

2008 100

2008 2007 Cubicle Fax 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! February 22, 2009 Patricia Robb said. Of course if you are not licensed to do a particular job, or qualified, then you should not do it. February 22, 2009 Patricia Robb said. Lets enjoy our day together.© Good point Sabrina. 5, 2010 at 12 p.m.

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Time Zones IAAP 2009 International 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. It is usually a business I am interested in and I want to know when new courses or products are offered. September 21, 2009 Patricia Robb said. September 22, 2009 Jenny Tang said. Going, going, gone.

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Fax Time Zones IAAP 2009 100

Service Untitled

MARCH 16, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives First Contact Resolution Douglas March 16, 2009 Behind the Scenes , Customer Service Experience , Little Things, Big Differences 2 Comments First contact resolution is one of the most important things in customer service.

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Customer Service Etiquette Phones 2006 40

Laughing all the Way to Work

JANUARY 3, 2009

© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? If you want your thoughts to be read, they really need to go into the body of the e-mail January 03, 2009 Patriciasaid. January 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. June 16, 2009 Ericasaid. June 17, 2009 Patricia Robb said. There are courses on minute taking and Board governance, but also you can learn alot by reading books and asking others who are in this field. Lets enjoy our day together.© 23, 1 p.m. .

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Service Untitled

OCTOBER 22, 2010

The company’s quality reputation dropped from 6th in 2009 to 21st in 2010. Of course these are extreme examples, but it does show that brand expectation connects with emotions, and emotions are not always rational. The widespread criticism brought considerable damage to Toyota’s brand reputation.

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Customer Service 2010 Suppliers Etiquette 40

Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. They seemed surprised that I didnt know she had an alcohol problem because they told me you could smell the booze off her every day, but of course I hadnt noticed. Lets enjoy our day together.© Superb commentary.

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. October 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Acronyms are annoying.

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Time Zones ASAP IAAP International 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. August 31, 2009 Suzanne said. September 03, 2009 Jodith said. Lets enjoy our day together.© This in turn makes us very busy as well.

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Management Time Zones IAAP 2009 100

Laughing all the Way to Work

DECEMBER 31, 2009

© Copyright Patricia Robb 2010 31 December, 2009 Office Confidential: Just for fun to start your New Year off with a laugh These are excerpts from a presentation I gave to my local International Association of Administrative Professionals (IAAP) Chapter dinner meeting. Of course I had to tell everyone at the office. *

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Time Zones 2010 IAAP International 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

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Google Time Zones IAAP International 100

Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. HA HA This assignment of course is a result of "Just say yes". ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© How do you plan to be funny in December?

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Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 15, 2009

© Copyright Patricia Robb 2010 15 March, 2009 When you need it later: The Bring-Forward System My boss likes me to keep him organized and the way I do that is to have a system to bring forward items, which I then bring to his attention when he needs to see it. March 16, 2009 Patricia Robb said. Lets enjoy our day together.©

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 21, 2009

© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

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Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

AUGUST 8, 2009

© Copyright Patricia Robb 2010 8 August, 2009 Its all in how you feel Remember when you were younger and got a new pair of running shoes? Of course you have to be prepared and know your stuff, but knowing you look good when you walk in the door will do wonders on how you present yourself. Lets enjoy our day together.©

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