Make or Break Moments

AUGUST 7, 2010

I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. But it certainly didn’t start there. Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&#

Customer Service 100

Customer Service 2005 2009 2008 100

Make or Break Moments

JANUARY 27, 2010

Or determine what your customers need and work backward, even if it requires learning new skills. Amazon comes in at #9 with a tagline piece of advice “what’s dangerous is not to evolve.&# The article is about the incredible sales of the Kindle. Take inventory of what you’re good at and extend out from your skills.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

MARCH 13, 2010

I recently learned a lesson from a group of young boys who had developed a band. They were being interviewed on a radio station and when the disc jockey asked where fans could find them on the Internet they said: “Just remember BOY BAND.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JUNE 2, 2010

If your customer is between the ages of 18-35 – you need to learn to master the art of social media – or at the very least – be listening real close and often to what is being said.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 3, 2010

It was an incredible day – more about what I learned in future posts – and several sponsors provided beverages and food to make the day completely FREE to those in attendance. The committee that planned this event did a terrific job.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 13, 2010

In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry. His example is saying yes to keep food on the table.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. You’ll feel welcome and nourished! Norma said, I agree! Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 27, 2010

We engage customers by listening to them, interacting with them, and then acting upon we learned. What makes a sale, the individual who says “hello&# and may point you in the right direction, the one who helps you find the style, color or initial size of choice or the individual who runs back to get you the appropriate size for you?

Customer Service 100

Customer Service 2009 2008 2010 100

Success

SEPTEMBER 7, 2021

I learned to adopt a new definition of forgiveness, which is giving up the possibility of a better past,” she says. She reached a defining moment in 2009, when she discovered a revelatory Bible passage in Proverbs 17:16 that reads, “What good is money in the hands of a fool if they have no desire to seek wisdom?” Redefining Wealth.

Finance 312

Finance Confidence Budget International 312

Make or Break Moments

MAY 26, 2010

But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. Here’s something I’ve learned on my own: It makes sense to have different elevator pitches based on the venue or your current business focus. It is worth the time it takes to visit.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 5, 2010

Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance. If we don’t, that individual customer, like freshly fallen snow, might turn ugly before our eyes.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MARCH 9, 2010

What lessons can we learn? If we step back from our business for a moment and turn our ENTIRE ATTENTION to the customer – their life style – their needs – would we find there were changes that need to be made in how we approach our business?

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

MAY 4, 2010

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 11, 2010

She said lots of thought provoking, inspirational stuff as Maya often does but the one quote that really struck me was this one: ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ ’ How true is that?

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

JANUARY 4, 2010

We can all learn a lesson from banks by listening to our consumers and providing a marketing message that answers their most prevalent questions. Two enthusiastic thumbs up. And then here’s the important part: making sure the answers are simple and easy to understand and easy to find on our website.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

Sharing our passion for what we do is a great way to learn new ways to make the customer experience better, to market ourselves better, to learn from each other to be more effective. So are you indispensable?

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 28, 2010

Conversely – how would I ever develop relationships with the other associates to learn about them, if they never came in my office? We started to learn about each other. As this article ( [link] ) shows, it’s those small touches, as you’ve learned, that make such a huge difference. They didn’t know me.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 6, 2010

If you could pick one person to work with and learn from; who would that be? You were so thougtful to share with other hundreds of women to learn and grow. How have you seen collaboration work in your life or business? Why don’t you email them or call them or link to them on LinkedIn? SINGH said, Hi Deborah This is beautiful.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

APRIL 15, 2010

By the end of 2009 we’d exceeded the mark and in January held our first in person meeting where more than 170 people joined for an evening of networking and presentations. Groups are a great way to make connections, show off your expertise and learn from industry leaders.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

APRIL 30, 2010

you’ll learn how often you should participate. Time to make a commitment. In the audio explanation for Opportunities to L.I.N.C. In this final audio, you’ll make your commitment to what social media vehicle you’ll use and how often.

Social Media 100

Social Media Customer Service 2009 2010 100

Make or Break Moments

DECEMBER 16, 2009

Lesson Learned: One way to create sales is to get people into the store. One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. The marketing worked, I was there in person.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. Best, Glenn Friesen Customer Service Training with Impact Learning Systems Deborah Chaddock Brown said, Holy cow, Glenn, that is some comprehensive article you linked to. Looking forward to more great content!

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 11, 2010

The group learned that by sticking with their own comfortable way of communicating rather than trying to be sympathetic to other communication styles, they struggled to develop a relationship of trust and mutual respect. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. A simple email of “help me know how I can learn about your business so that I can recommend you&# has led to a new friendship, business relationship and the chance to meet Chris Brogan over the Internet!

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

AUGUST 9, 2010

When I learned of the diagnosis I went straight from the store to the hospital to give her a hug. It was Bekah’s personality that brought me back – sometimes daily – for one thing and another and a friendly conversation. Customers came in to ask of her progress.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 7, 2010

I learned today from CustServ that the cost of lost customers equals 338.5 Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? BILLION a year !

Customer Service 100

Customer Service 2009 2008 2010 100

Clutter Coach

OCTOBER 19, 2013

Originally posted 2009-04-14 11:06:01. Instead, now… I’ll admit it: I keep three calendars: 1) The TO-GO PLANNER, which is a dual week-at-a-glance/month-at-a-glance color-coded piece of brilliance I found at The Container Store, and which I take EVERYWHERE with me. It’s rudimentary, but it made sense to me.

Calendars 100

Calendars AT&T 2009 Home Office 100

Make or Break Moments

JULY 19, 2010

I thought I would prefer someone from the United States and Canada but I soon learned that they were the highest cost and not all had experience. However, I kept thinking, how can they get experience if someone doesn’t hire them so I didn’t eliminate all without experience on oDesk… at first.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

Make or Break Moments

DECEMBER 18, 2009

I am about to learn a new exercise called strangulation, but I take a deep breath. That is the problem. How do I get credit for it?&# “You can’t because you didn’t do the exercise.&# I decide to take a different tack.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

He’s too new in the sales game to have learned the trick many sales people adopt – focusing their sales efforts on the items that bring the biggest commission. At least financially. He’s just following the sales pitch; thrilled when anyone makes a purchase.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 7, 2010

The genesis for the series itself has all the makings of a thrilling read: regular correspondence between people around the world; a proactive collaboration between 15 countries; and two marketing professionals who have never met each other face to face, scrambling to learn how to publish a book from the ground up.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. So I thought I’d just jot down a few of my thoughts and maybe even start an Internet meme. The Global Conversation.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 9, 2010

Tags: discounts , Levin Furniture , pricing , quality Julie-Ann said, Fantastic learning point for many businesses out there!

Customer Service 100

Customer Service 2009 Purchasing 2008 100

Loosely Speaking

JANUARY 13, 2009

Tuesday, January 13, 2009 at 11:22 am // By: ktcosmos // Category: Business Strategies/Perspectives , Family Life While many Virtual Assistants already do offer these services, some VAs and clients may actually be wondering, SHOULD they? Denise Comment // January 23rd, 2009 // 5:12 pm I love those resources! Here’s Your F.A.Q.

Networking 100

Networking Social Media 2009 Twitter 100

Stephanie LH Calahan

DECEMBER 15, 2009

  I hope that you have a wonderful remainder of 2009 and a fabulous entry into 2010! PS -- If you did not read my post about the Great Organizing Giveaway , you must mark your calendars for January 25th!   I hope that you have a wonderful remainder of 2009 and a fabulous entry into 2010! To your success!

Medical 100

Medical 2009 2010 Calendars 100

Loosely Speaking

JUNE 19, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos – Part 3 (reporting & fans) Friday, June 19, 2009 at 4:19 pm // By: // Category: Baseball Today, he drove to Tempe, to the Angels Tempe Diablo Stadium to report. Received equipment, signed up for his new insurance program (yeah!), Then, the fans.

Temping 100

Temping 2004 Equipment 2009 100

Loosely Speaking

SEPTEMBER 1, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs After the dance is over Tuesday, September 1, 2009 at 4:13 pm // By: ktcosmos // Category: Business Strategies/Perspectives , Virtual Assistant Resources Whew and Wow. Kind Regards, Kristi ktcosmos Comment // September 18th, 2009 // 8:22 am Thanks, Kristi!

Atrium 100

Atrium 2004 2009 Calendars 100